MSP IT Project Engineer

the Proactive Technology Group•Greenvale, NY

3h•$75,000 - $85,000•Onsite

About The Position

We’re looking for a technically skilled and motivated individual to join our team. Based out of our Greenvale, Long Island office, you’ll work on client implementations ranging from structured IT projects to helpdesk tickets, working at the Long Island offices and visiting sites across Nassau, Suffolk, and NYC.

Requirements

Enjoy solving problems and learning new technologies
Can work independently but thrive in a team environment
Communicate clearly with both technical teams and end users
Are detail-oriented and committed to documentation
Are flexible and dedicated — willing to work after hours when needed to get the job done
Strong foundational knowledge of Microsoft and networking technologies
Interest in long-term technical growth
Strong documentation and communication skills

Nice To Haves

Microsoft (AZ-104, AZ-800, MD-102, SC-300)
Cisco CCNA or equivalent
SonicWall SNSP or Fortinet NSE 5
VMware VCP
Google Workspace Administrator

Responsibilities

Execute technical implementations, migrations, and upgrades for client environments
Complete scoped project tasks such as server deployments, firewall replacements, cloud migrations, and network upgrades
Participate in new technology rollouts and infrastructure changes
Support and implement technologies including: o Microsoft 365, Azure, Windows Server o Virtualization platforms (VMware, Hyper-V) o Network infrastructure (LAN/WAN, switches, firewalls, wireless systems) o SonicWall, Meraki, Unifi, Ruckus
Communicate progress, blockers, and changes clearly with internal stakeholders and client contacts
Document technical work and client environments using IT Glue
Use Halo PSA for task management and time entry
Use Ninja RMM for endpoint visibility and remote access
Perform onsite work as needed to complete implementation tasks
Be flexible with hours — some after-hours work may be required for cutovers or client scheduling