MSP experienced service desk technician - Tier 1/Tier 2
Aris Search•Elgin, IL
383d•$65,000 - $65,000•Remote
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About The Position
The Tier 1/Tier 2 Helpdesk Technician is a crucial role within a leading Managed Service Provider (MSP) focused on delivering exceptional IT support and technology solutions. This position involves providing first and second-level technical support to clients, resolving a variety of IT-related issues, and ensuring high levels of customer satisfaction. The role requires strong troubleshooting skills and the ability to communicate technical information effectively to customers with varying levels of expertise.
