MSP Account Director

NexthinkBoston, MA
3h$113,000 - $176,000Hybrid

About The Position

As an Account Manager, you will have the exciting opportunity to deliver on our growth strategy with the largest MSP’s & GSI’s. The ideal candidate will have deep knowledge of the global MSP & GSI industry trends and customer operations. In the role, you will establish and maintain C-level, sales, and product relationships with organizations such as Kyndryl, Unisys, Capgemini & DXC to drive Nexthink solution revenue. By establishing and growing relationships, and managing the day-to-day interactions with these companies, you will be responsible for creating opportunities that drive growth across Europe. The ideal candidate will have a strong understanding of Global MSP & GSI companies with a proven track record in developing and managing relationships and exceeding targets.

Requirements

  • 5+ years of experience developing, enabling, and supporting a partner community
  • 5+ years of experience with technology platform sales
  • 5+ years of partner/business development, enterprise sales, and GTM creation/management.
  • Experience working in or with MSP/GSI’s.
  • Proven track record of developing and executing on a go to market strategy
  • Strong communication skills with the ability to lead executive level meetings
  • Collaborative approach to working, leveraging cross functional teams to support
  • Experience in the EUC industry.
  • Exceptional communication and presentation skills.
  • Experience engaging with senior business and technology leaders.
  • Ability to create and enable Field teams with insightful materials.
  • Experience working with product teams and influencing product strategy based on partner feedback.
  • Comfortable carrying a performance related target.

Responsibilities

  • Develop and execute plans to embed the Nexthink platform as a key solution across the workplace practices.
  • Develop and execute plans to grow Nexthink revenue across your chosen partners.
  • Navigate the organizational structures to develop strategic and tactical relationships.
  • Understand the business, solutions and technical needs of the global MSP/GSI.
  • Develop and execute a plan to drive achievement of revenue and growth goals.
  • Execute this plan while working with key internal stakeholders (e.g., account teams, regional sales teams, marketing teams and corporate resources)
  • Create & articulate compelling value propositions around Nexthink solutions
  • Leverage technical resources to assist your partners.
  • Drive business development and Co-Sell initiatives in partnership with field sales, marketing, and leadership.
  • Prepare and give business reviews to the senior management team regarding progress and roadblocks in partner development.
  • Represent Nexthink at conferences, QBRs and more, enhancing the Nexthink brand presence and visibility.
  • Monitor market trends and competitor activities within the MSP/GSI market place.
  • Develop and disseminate appropriate materials to enable and educate field sales teams.

Benefits

  • Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer), 11 company-paid holidays, and 3 extra days for volunteering.
  • Hybrid work model that balances office and remote work, with structured onboarding to foster connections and team integration.
  • Free access to professional training platforms to explore your interests and enhance your skills.
  • Up to 16 weeks of paid leave for birthing parents/primary caregivers, 6 weeks for secondary caregivers.
  • Plan for the future with a 401(k) plan featuring up to 4% company matching contributions, vesting immediately, to grow your retirement savings.
  • Bonuses for referring successful hires after three months of continuous employment.
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