MSB Sales Associate

Heritage Grocers•Calexico, CA

55d•$17 - $29

About The Position

At Cardenas Markets, how we work is defined by shared values that include absolute integrity, respect, and collaboration. However, it's more than that; it's smart and highly driven people united in purpose to serve one another. Bring your energy and unique perspective and you'll have the opportunity to grow with us professionally, personally, and financially. You will be part of a team that genuinely cares about helping you succeed, and you will work alongside talented colleagues, while making a difference in our communities. POSITION SUMMARY: The MSB Sales Associate is the person in charge of promoting Cardenas MSB products and services through excellent customer service, ensuring that all compliance regulations and operation procedures and policies are followed. The MSB Sales Associate's main responsibility is to profitably grow sales of MSB products and services, this includes: a) Welcoming MSB customers, guiding them through the products, answering questions, and making sure customers have a pleasant experience; b) Following the training manuals and SOP's for the department core processes; c) Maintaining the required AML & BSA certifications up to date; d) Recommending related products to increase customers' options and enrich their relationship with Cardenas; e) Conducting and registering the transactions in the POS; f) Being accountable for the sales, cash, transactions, etc. recorded on their behalf. The individual in the role is to continually grow the capacity for efficiency, effectiveness and service, while maintaining company core values.

Requirements

High School Diploma.
Fluent in Spanish.
Excellent communication skills.
Knowledgeable in computer navigation and software.
Be very attentive and friendly.
No criminal record.
Ability to work under little or no supervision.
Ability to work under pressure.
Confident working in a fast-paced, constantly evolving environment and exhibit excellent multi-tasking skills.

Nice To Haves

Sales experience
Cash handling experience
Bilingual: Spanish and English
Financial Services experience

Responsibilities

Proven track of providing excellent results, shows persistence and perseverance.
Proactive qualities and self-directed actions
Dedicated to meeting expectations of internal and external customers.
Demonstrate care and compassion for people; shown empathy and concern.
Able to build and maintain positive team relationships, relates well to diverse people; is approachable.
Promotes all financial services we offer with each customer that visits the store
Complies with the Company's manual of policies and procedures as well as, Bank Secrecy Act and Anti Money Laundering Regulations in addition to the Company's transmitters businesses partners
Must successfully pass an exam on anti-money laundering compliance training with the Company's designated third-party Company.
Must attend all AML training assigned by the compliance team.
Maintain working area and equipment in optimal conditions, report maintenance and repairs needed
Operate a computer and process all the financial transactions effectively
Understanding of how to operate assigned office equipment and other duties
Responsible for the safekeeping of the cash originated from all financial transactions
Responsible for providing the highest level of customer service to all our customers
Inventories services under custody
Maintains supervisor informed of any event that might require his/her intervention
Perform other work-related duties as assigned
Maintain a positive work environment.
Responsible for delivering appropriate information to the customer regarding the different financial services with the main objective of increasing sales.