MS Dynamics Technical Business Analyst
About The Position
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.Job Location: Atlanta, GA / Chicago, IL / Vienna, VAJob Description We are seeking a highly skilled Technical Business Analyst with expertise in retail banking and payment systems and hands-on experience with Microsoft Dynamics 365 applications. This hybrid role bridges business needs and technical solutions ensuring successful delivery of banking and payment related projects leveraging Dynamics 365.
Requirements
- Education Bachelors degree in Business Finance Computer Science or related fieldExperience
- 5 years as a Business Analyst in retail banking or payments domain
- 3 years working with Microsoft Dynamics 365 Finance Operations Customer EngagementTechnical Skills
- Strong understanding of payment systems card processing and banking operations
- Familiarity with Azure DevOps API integrations data migration and SQL
- Soft Skills Excellent communication stakeholder management and problemsolving abilities
Nice To Haves
- Experience with Agile methodology and tools Jira Azure DevOps
- Knowledge of ISO 20022 SWIFT and ACH payment standards
- Microsoft certifications in Dynamics 365
Responsibilities
- Business Requirement Gathering Collaborate with stakeholders to elicit document and validate requirements for retail banking and payment processes
- Azure DevOps Backlog Refinement Maintain and refine user stories acceptance criteria and prioritize backlog items for development teams
- Solution Design Support Translate business needs into functional specifications for Dynamics 365 modules Finance Customer Service Payments
- Process Mapping Optimization Analyze workflows identify gaps and recommend improvements aligned with industry best practices
- Integration Data Management Support integration of Dynamics 365 with core banking systems payment gateways and thirdparty applications
- Testing Quality Assurance Develop test cases coordinate UAT and ensure solutions meet functional and regulatory requirements
- Documentation Training Prepare user guides process documentation and deliver training sessions for endusers
- Compliance Security Ensure adherence to banking regulations PCI DSS standards and data privacy requirements
Benefits
- Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
- Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
- Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
- Life and disability insurance
- Employee assistance programs
- Other benefits as provided by local policy and eligibility
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
