MS Dynamics Developer

Cognizant Technology Solutions • Austin, TX

78d • Hybrid

About The Position

We are seeking a skilled and motivated MS Dynamics Developer to join our team and contribute to the design, development, and implementation of Microsoft Dynamics 365 CRM solutions. The ideal candidate will have hands-on experience in CRM customization, integration, and development using modern technologies and frameworks. This role requires a strong understanding of Dynamics 365 architecture, security, and automation tools to deliver scalable and efficient business solutions.

Requirements

• Proven experience in CRM Configuration and Customization.
• Strong proficiency in JavaScript, HTML, C#, Plugins, and related technologies.
• Experience with Integration of Dynamics CRM with other platforms.
• Solid understanding of MSD Security and role-based access control.
• Hands-on experience with Power Automate / Flows.
• Familiarity with Customer Service Workspace in Dynamics 365.

Nice To Haves

• Experience with Mailbox Synchronization / Email to Case setup.
• Exposure to Azure Services and cloud-based integrations.
• Knowledge of Omnichannel capabilities and Case Creation via Omnichannel.
• Experience building Custom Pages, PCF Controls, and Canvas Apps.
• Microsoft Dynamics 365 certifications.
• Experience working in Agile/Scrum environments.

Responsibilities

• Configure and customize Microsoft Dynamics 365 CRM to meet business requirements.
• Develop and maintain custom components using JavaScript, HTML, C#, Plugins, and Workflows.
• Integrate Dynamics CRM with external systems and services using APIs and middleware.
• Implement and manage Dynamics 365 security roles, teams, and access controls.
• Design and automate business processes using Power Automate (Flows).
• Work with Customer Service Workspace to enhance service delivery and case management.
• Collaborate with cross-functional teams including business analysts, testers, and project managers.
• Troubleshoot and resolve technical issues related to CRM functionality and performance.
• Document technical designs, configurations, and development processes.

Benefits

• Cognizant's discretionary annual incentive program, based on performance.
• Flexibility in work arrangements to support a healthy work-life balance.
• Various wellbeing programs.

What This Job Offers

• Industry: Professional, Scientific, and Technical Services