MRI Schedule Coordinator

Akumin • Springfield, MA

21d

About The Position

The Schedule Coordinator I assists Schedule Coordinators II in gathering and sending schedule information to the appropriate client and other internal departments. Contacts patients and physician offices to obtain incomplete and/or missing information. May assist with incoming and outgoing scheduling, pre-registration and reminder calls based on business needs. May provide coverage for assigned sites in the absence of a Schedule Coordinator II. Ensures every customer receives the highest quality of customer service. Specific duties include, but are not limited to: Assist in gathering documentation of all pertinent patient information in accordance with site guidelines. Supports Schedule Coordinators in meeting customer deadlines. Contacts patients, physicians and clients to obtain incomplete and/or missing information. May assist with incoming and outgoing scheduling, pre-registration and reminder calls based on business needs. May provide coverage for assigned sites in the absence of a Schedule Coordinator II. Completes any additional job duties as assigned.

Requirements

• High School Diploma or equivalent experience required.
• 1-2 years’ experience in medical or related field required; medical scheduling experience preferred.
• Knowledge of medical terminology and procedures required.
• Experience with scheduling/billing systems and use of computer software required.
• Able to work computers and general office equipment required.
• Must have good communication and interactive skills to work with patients, physicians and peers.
• Ability to multi-task successfully and excellent organizational skills.
• The COVID-19 vaccination is/may be a condition of employment.
• All candidates who accept an offer for employment will be required to successfully complete a pre-employment background check and drug screen as a condition of employment.
• Standard office environment.
• More than 50% of the time: Sit, stand, and walk. Repetitive movement of hands, arms and legs. See, speak and hear to be able to communicate with patients.
• Less than 50% of the time: Stoop, kneel or crawl. Climb and balance. Carry and lift 10-20 pounds

Responsibilities

• Assist in gathering documentation of all pertinent patient information in accordance with site guidelines.
• Supports Schedule Coordinators in meeting customer deadlines.
• Contacts patients, physicians and clients to obtain incomplete and/or missing information.
• May assist with incoming and outgoing scheduling, pre-registration and reminder calls based on business needs.
• May provide coverage for assigned sites in the absence of a Schedule Coordinator II.
• Completes any additional job duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees