MRI Medical Front Desk Receptionist - Northwest Austin

Texas Orthopedics • Austin, TX

438d • $37,440 - $46,800

About The Position

The MRI Medical Front Desk Receptionist at Northwest Austin Texas Orthopedics is responsible for managing the reception area, which includes checking in and out patients, scheduling appointments, verifying insurance benefits, and collecting payments. This role is essential for ensuring a smooth patient experience and efficient clinic operations.

Requirements

• High school diploma or GED.
• Previous experience in a medical office setting.
• Computer skills and experience with electronic health records (EHR).
• Knowledge of medical and insurance terminology.
• Attention to detail and ability to multitask.
• Effective oral and written communication skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Check in and check out patients.
• Schedule new and follow-up appointments, including physical therapy appointments.
• Verify insurance benefits and collect payments due at the time of service.
• Answer telephones and redirect calls to appropriate departments.
• Confirm appointments in advance and reach out to patients as necessary.
• Prepare clinic schedules and identify any issues prior to patient visits.
• Greet patients and assist them in completing necessary intake forms.
• Capture and correct changes in patient demographics and insurance information.
• Collect and scan patients' insurance cards and photo IDs.
• Mail no-show letters daily.
• Review daily superbills for completion and make necessary edits.
• Balance payments received and prepare daily deposits.
• Complete all scheduling tasks, messages, requests, referrals, and faxes.
• Return voicemails and make follow-up calls to patients.
• Provide Explanation of Benefits (EOB) to patients and explain balances as needed.
• Fax DWC forms to appropriate recipients.
• Assist with Release of Information requests.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED