MRC Host/Hostess - Coors Field-Club Rest.

AramarkDenver, CO
2d$20 - $21Onsite

About The Position

Coors Field is home to the MLB Colorado Rockies in Denver, Colorado. Aramark supports our clients by providing a high level of attention to detail and outstanding customer service in all that we do. Within the ballpark we have our top tier guests and clients that expect nothing but the best –luckily the best is what we deliver. The Host/Hostess is responsible for greeting guests with a smile and eye contact, taking reservations and ensuring guest satisfaction. Our ideal candidate is an individual who can work independently with little supervision and communicate swiftly and consistently with their team and leadership. Making a lasting impression on our guests and ensuring that a five-star, white-gloved experience is made. The ability to work evenings, holidays and special events may be required. This position is considered an Hourly/ Seasonal/ Part-Time Employee

Requirements

  • 18 years of age or older (Required)
  • Must have a good work ethic
  • Must be able to multi-task and problem solve
  • Must be able to work efficiently and maintain a sense of urgency
  • Requires daily lifting, carrying, pushing, and pulling of up to 25lbs.
  • TEAM/ TiPS Certification (Required) – will be trained and certified upon hire (as needed)
  • ServSafe or Food Safety Certification equivalent (Required) – will be trained and certified upon hire (as needed)
  • Basic reading, writing and math skills
  • Basic computer skills (Required)

Nice To Haves

  • Good written and verbal communication skills (Preferred)

Responsibilities

  • This position is the first impression that guests get from entering our restaurant. A warm welcoming smile and ability to maintain composure during stressful situations is a must for this position
  • Recognizing regular guests by first name
  • Completing side work and stocking duties including all types of menus, crayons, mints, toothpicks, etc.
  • Assisting with rolling silverware throughout the shift
  • Responsible for ensuring that the phone is answered
  • Keeping the host stand organized and ensuring menus are clean and specials menus are accurate
  • Upholding the reservation policy
  • Use of reservation system and plotting reservations at tables
  • Bussing tables and helping clean and organize the restaurant when not assisting at the host stand.
  • Assisting with administrative duties when asked to by management
  • Arrive at work on time with a positive attitude, and in proper uniform (clean and pressed).
  • TEAMWORK! Be flexible every day and ensure you are working with other staff members to achieve guest satisfaction and operational success.
  • Assist other staff members with a positive attitude when you are not busy or when asked to help by management / supervisors.
  • Know Aramark and Health Code standards and ensure that they are followed.
  • Work shifts that are 6 – 10 hours in length

Benefits

  • Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.
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