MPC Head Teller (Hilo)

First Hawaiian Bank • Hilo, HI

132d • $17 - $24

About The Position

Join the First Hawaiian Bank ‘ohana, where our culture flourishes with purpose. We prioritize the 3 C’s – Caring, Character and Collaboration – ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the “Best Places to Work in Hawaii for 13 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years. Step into a career that offers stability, excitement, and growth. Experience the thrill of a dynamic environment paired with a comprehensive training program. Plus, enjoy the perks of our competitive compensation and benefits package. If you are ready for a career that empowers you to thrive, your journey starts here. First Hawaiian Bank is currently seeking a Head Teller to join our EOSD – Money Processing Center. As a Head Teller, you will assist in the supervision of staff in the daily processing and workflow. Ensures branch and customer satisfaction through accurate, courteous, and timely service in the verification and processing of deposits and fulfillment of change orders. Responsibilities also include internal department certifications as well as assisting with ensuring regulatory and audit compliance.

Requirements

• High school diploma or equivalent (required).
• 2 years' teller experience in bank operations.
• General knowledge of general ledger accounts, deposit processing, and operation reports.
• Strong cash handling skills with demonstrated accuracy.
• Good written and verbal communication skills.
• Good interpersonal skills.
• Ability to communicate professionally both verbally and in writing.
• Good customer relations skills.
• Strong mathematical skills.
• Attention to detail, sound judgement, and discretion regarding confidential information.
• Ability to use 10 key adding machine by touch.
• Proficient use of PC word processing and spreadsheet applications such as Microsoft Word and Excel.

Nice To Haves

• Associate's degree or higher with emphasis in Business (Preferred).

Responsibilities

• Assist in the supervision of staff in daily processing and workflow.
• Ensure branch and customer satisfaction through accurate, courteous, and timely service.
• Verify and process deposits and fulfill change orders.
• Assist with internal department certifications.
• Ensure regulatory and audit compliance.

Benefits

• Comprehensive benefits program for all employees.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees