Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world’s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership. Job Located in Kingman, AZ Job Duties Supervise shop activities which may include Service, Parts, or Shipping/Receiving departments. Supervise service technicians. Provide support in troubleshooting, skill development, and improving work performance of technicians. Supervise Parts department personnel and processes. Provide support in the processing of ordering, receiving, warranty, and inventory management. Supervise Shipping/Receiving department personnel and processes. Ensure proper shipment and receipt of equipment. Facilitate documentation for equipment shipping to other countries. Assist other personnel in the actual shipment, receiving and equipment preparation as needed. Leads or participates in monthly departmental or safety meetings. Works closely with the sales and rental department, other department personnel, and leadership to determine work schedule, plan work, and meet customer expectations for delivery. Provide feedback to shop personnel and management. Participates in employee goal planning and reviews. Conducts Talent Development Discussions, Evaluation Reviews, and Wage Reviews with personnel as required. Troubleshoots, diagnoses and repairs MoveMore or Encore equipment