Move In Coordinator

SLHG Services LLC • Southbury, CT

86d

About The Position

The Move In Coordinator plays a critical role in ensuring a smooth and compassionate transition for new residents entering our healthcare and social assistance facility. This position is responsible for coordinating all aspects of the move-in process, including scheduling, communication with families and healthcare providers, and ensuring compliance with regulatory requirements. The coordinator acts as a liaison between residents, their families, and internal departments to facilitate a welcoming and efficient admission experience. By managing detailed documentation and addressing any concerns promptly, the Move In Coordinator helps to create a positive first impression and supports the overall quality of care. Ultimately, this role contributes significantly to resident satisfaction and operational excellence within the facility.

Requirements

• High school diploma or equivalent required; Associate’s degree or higher preferred.
• Experience in healthcare administration, social assistance, or a related field.
• Strong organizational and communication skills.
• Ability to handle sensitive information with confidentiality and professionalism.
• Proficiency with basic computer applications such as Microsoft Office, Microsoft Excel and electronic health record systems.

Nice To Haves

• Previous experience working in a healthcare or long-term care facility.
• Experience with customer service or customer relations.

Responsibilities

• Coordinate and schedule move-in appointments, ensuring all necessary preparations are completed prior to resident arrival.
• Communicate effectively with residents, families, healthcare providers, and internal teams to gather required information and provide updates.
• Prepare and review all admission paperwork, ensuring accuracy and compliance with healthcare regulations and facility policies.
• Assist residents and families during the move-in process, addressing questions and concerns to facilitate a comfortable transition.
• Maintain detailed records of move-in activities and follow up on any outstanding tasks or documentation.
• Collaborate with clinical and support staff to ensure resident needs are identified and met promptly upon admission.
• Monitor and improve move-in procedures to enhance efficiency and resident experience.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree