Mountain Pacific Service Line Leader: E&E (EIA&P)

WSP-posted 3 months ago
Senior
Tempe, AZ
5,001-10,000 employees
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The WSP Service Line Leader is a key member of our leadership group, responsible for meeting the annual business plan goals for the service line and supporting development and implementation of the business plan in the local business line/region. The Service Line Leader drives business development and service delivery through successful execution of WSP USA’s strategy, focused on our four pillars of success: People & Culture, Clients, Expertise, and Operational Excellence. The Service Line Leader role is a hybrid role, providing people and operational leadership while remaining engaged with projects and client delivery. Direct reports will include Team Leads and potentially a portion of the service line.

  • Works with the local business and regional leadership to attract the best industry talent and grow the business by fostering a work environment that is collaborative, values inclusion and diversity and invites broad, creative thinking.
  • Inspires, motivates, and promotes the best of WSP to our clients and communities to ensure strong employee engagement and morale.
  • Emphasizes employee development and mentoring culture to create a differentiated employee work experience and accelerates employee growth.
  • Conducts mid-year and annual reviews; approves time sheets and expenses.
  • Assesses staff KPIs and recommends compensation or promotions.
  • Oversees Project Managers as Project Director.
  • Deploys our unique expertise and perspective to create new value for clients and provides civic and industry leadership within the local market geography.
  • Leverages WSP’s full suite of offerings across all end markets, championing a 'one WSP' client culture.
  • Manages client coordination and cross-selling efforts within the service line.
  • Ensures engagement in building the opportunity pipeline to meet sales targets to drive growth in the service line.
  • Leverages our broad technical experience to enhance current and new service offerings.
  • Fosters the development of new and emerging innovations to remain the trusted thought leaders in our industry.
  • Supports the advancement of the strategic direction of the business line and region and positions the service line for sustained and continued growth.
  • Encourages, supports, and promotes the technical and professional development of all staff within WSP.
  • Responsible for delivering operational metrics.
  • Collaborates and builds business across the region with earth and environment and across business lines.
  • Focuses on innovation and enhancing health & safety, quality, and sustainable standards.
  • Collaborates with leadership to strategically drive the business, manage project performance, and meet operational financial metrics.
  • Coordinates with local internal and external client account managers to drive sales and resource allocation in geographic area of responsibility.
  • Provides commercial risk management and governance in the execution of defined delegation of authority.
  • Minimum of 12 years of relevant professional experience, including people leadership.
  • Motivational people leader with a staff development mindset.
  • Demonstrated experience of leadership, personal accountability, persistent and goal oriented.
  • Collaborative with effective communication skills.
  • Experience with change management.
  • Ability to innovate and re-think the conventional approach to client and employee engagement.
  • Understanding of the role and end market sectors within the industry.
  • Commitment to internal and external client service.
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