Mountain Operations Service Specialist

Eldora Mountain Resort • Frisco, CO

124d • $24 - $27

About The Position

Copper Mountain Resort is a vacation destination located 75 miles west of Denver, Colorado in the heart of the Rocky Mountains. Three vibrant, pedestrian-friendly village areas host lodging, retail outlets, restaurants, bars, and family activities. During the winter months, Copper's world-class terrain offers skiing and riding for all ages and abilities. Each summer, the mountain transforms into a playground for hikers, mountain bikers, and anyone seeking a genuine Colorado experience. Copper Mountain Resort is also home to Woodward Copper action-sports camps, programs, and training facility. The Mountain Operations Service Specialist supports Vehicle Maintenance, Warehouse, and Transportation departments with Service and Parts requests. Daily work functions consist of scheduling Preventative Maintenance and Corrective Maintenance repairs, communicating with internal departments to update status of repairs in progress, and coordinating parts for incoming and ongoing repairs.

Requirements

• High School diploma or equivalent required.
• Must be able to lift 50 lbs.
• Must have a valid US Driver's license.
• Be able to fluently read, speak, and write the English language.
• Experience and familiarity in the field of vehicle maintenance and/or warehouse operations highly desired.
• Excellent communication and time management skills with independent decision-making ability.

Nice To Haves

• Associate degree or above preferred.
• Working knowledge of Microsoft Office suite of programs and typing proficiency.
• Financial tracking and bookkeeping experience preferred.

Responsibilities

• Schedules all PM work and ensures all parts are onsite before vehicles and equipment are brought in for repairs.
• Communicates status updates continuously throughout the day with internal customers.
• Answers phones and is the first line of contact for internal customers, greets visitors helping and giving directions as appropriate.
• Monitors parts ETA's and schedules incoming work accordingly.
• Audits special order parts weekly and ensure returns are made in a timely manner, ensuring credit is received.
• Is the liaison between Vehicle Maintenance and Central Warehouse.
• Monitors tech work status for completion and relays potential missed deadlines to foreman and managers.
• Audits work orders daily for overall completion.
• Assist with asset downtime tracking.
• Assist with separation of WO types for tracking purposes.
• Works with Vehicle Maintenance Manager to continuously monitor preventative maintenance programs and identify opportunities for improvement.
• Identifies incoming work request and works with Foreman/Vehicle Maintenance Manager to identify shop priorities based on Mountain needs.
• Support Vehicle Maintenance operation in multiple ways including but not limited to driving vehicles, picking up parts and materials throughout Colorado as needed, and assist in non-technical roles.
• Audits spare key program.
• Ensures all Vehicle Maintenance service is properly scheduled, recorded, organized and saved for historical reference and regulatory inspection.
• Audits work order time and materials entry, questioning excessive time and parts cost.
• Work with the Central Purchasing team to ensure parts are ordered and received.
• Administer service productivity, financial activity recording and reporting in accordance with accounting/finance policy & procedure, departmental budgetary guidance, and management directive.
• Under guidance of department management/supervisory staff update and administer department maintenance procedures, forms, schedules, equipment records.
• Assist in ordering and tracking parts verifying receipt and entering in the system.
• Maintain storeroom and inventory security during normal work hours.
• Analyze inventory histories and consumption to ensure proper reorder quantities.
• Conduct regular physical inventories and cycle counts.
• Verifies vendor's statements, invoices, freight bills and other accounts payable with department records.
• Handles on a daily basis the purchase of fuels and maintenance of daily required governmental records.
• Manages monthly invoices to bill departments for fuel and other repair charges.
• Assists on a daily/monthly basis tracking costs for department and labor for department and cost analysis along with statistical data as assigned.
• Manages vehicle registrations in accordance with federal, state, local regulations.
• Coordinate and assist employees with administrative matters.
• Maintains and coordinates repairs of office equipment, orders supplies and tracks expenditures of each.
• Operates all Powdr Copper Mountain vehicles in a safe manner and follows maintenance procedures while keeping the vehicles clean and in good repair.
• Receive, unpack, examine good shipped and reconcile to PO and invoices.
• Be familiar with all vehicle maintenance operations.
• Keeps assigned work areas clean and in orderly condition.
• Work within all state and federal regulations, including OSHA and local Fire Marshall.
• Coordinate material activity functions such as returns to vendors, return to stock, transfers and exchanges.
• Maintain Colorado UST B Operators License.

Benefits

• Eligible to enroll in company subsidized medical, dental, vision, flexible spending, HSA, life/disability options.
• Season pass for employees/dependents and privileges at several other resorts.
• Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED