Mountain Host

Powder Mountain Resort • Eden, UT

114d

About The Position

Powder is a year-round resort and real estate development project nestled throughout 12,000 acres in the Wasatch Mountains of Northern Utah. We are striving to be the premier place of being and doing, a destination that fuses outdoor recreation with a cultural and hospitality program that connects visitors with a deeper sense of self and purpose. Our core values come to life in a unique and natural setting of unparalleled beauty. We’re looking for Big-Hearted Champions who are passionate about outdoor recreation, art, and meaningful connection. Together, we're crafting a one-of-a-kind, multi-season destination that seamlessly blends outdoor art, exhilarating recreation, and exceptional hospitality. If you’re an enthusiastic, caring team player who strives for excellence—and always tries to do the right thing, even when no one is watching—you’ll fit right in at Powder.

Requirements

• Must have worked at Powder Mountain within the last 2 years and be in good standing with previous manager.
• Attend annual orientation on Nov. 16, 2024.
• In-depth knowledgeable about Powder Mountain.
• Ability to walk the guest through the online purchase process.
• Great attitude, positive mindset, and able to adapt to any situation.
• Commitment to arriving to work on-time using personal 4x4, UTA and Powder Mountain shuttles.

Responsibilities

• Proactively engage guests and deliver stellar informative service in designated areas high-volume or critical areas of resort.
• Fully understand online purchase flow utilizing QR codes to provide clear instructions to guests for onsite sales.
• Share in-depth knowledge of resort products, services, mountain wayfinding, current resort and local information including road closures, lift/trail openings/closures and more.
• Greet, educate and support guests at the various mountain features, the online ticket purchase process and solving issues efficiently.
• Immediately report emergencies, accidents, and theft to the appropriate department.
• Implement, promote and embrace Powder Mountain’s Mission, Values and Service Essentials, and policies and procedures.
• Set up and break down ticket line barricades and sandwich board signage.
• Take initiative to perform duties which help facilitate operations and maintain cleanliness of your work area.
• Other duties as assigned.
• Have a positive, upbeat and friendly mindset.

Benefits

• 401K Plan and company match.
• Employee Assistance Program.
• Seasonal Ski & Summer Passes for self, self & dependents + Buddy Vouchers.
• UTA Ski Bus Pass and Employee Shuttle Service.
• Powder Mountain Retail/Rental Discount and On-Mountain F&B Discounts.
• Powder Mountain Snowsports School Discounted Lessons.
• Access to Expertvoice.com, Outdoorly.com Outdoor Prolink and partner discounts.
• Powder Mountain on-snow uniform for specific roles.
• Free On-site Gourmet Employee meals.

What This Job Offers