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The position is located at the Oxnard DMV Driver Safety Office (DSO). Under the direction of a Manager I, the MVR responds to requests for information and solves problems posed by the public, law enforcement and other governmental agencies by phone, correspondence, and in-person; updates, reviews and analyzes driving records utilizing the Driver Safety Case Management System; furnishes the public with and explains the use of forms issued by the Department; inspects documents for authenticity, signatures and completeness; interprets, applies and explains the provisions of the Vehicle Code, administrative regulations, policies, procedures, and other applicable laws to the public, law enforcement, and others; schedules hearings and interviews as requested by drivers or their representatives; schedules reexaminations as requested by Driver Safety Officers or other professional staff; creates case files, issues subpoenas, and responds to requests for discovery; assists as necessary with correspondence, filing, and phones.