Mortuary Preparation Staff Associate

Northstar Memorial Group•Oakland, CA

3d•$23 - $25

About The Position

NorthStar Memorial Group is seeking a Staff Associate at Chapel of the Chimes in Oakland to work in the preparation room. Our mortuary preparation team assumes the crucial role of ensuring seamless operations throughout every stage of the delicate cycle for caring for the deceased. A high degree of sensitivity, attention to detail and a team player mentality are essential to the smooth operation of the team. We are problem solvers and peace-of-mind-providers - we uphold our commitment to care in every interaction when. The Mortuary Preparation Staff Associate supports embalming and body preparation processes in the funeral home. This role involves handling decedents with care and professionalism, maintaining a sterile and organized work environment, and assisting licensed embalmers and funeral directors with preparation tasks.

Requirements

Excellent communication skills, both written and verbal
Ability to handle challenging situations with confidence unwavering ethical conduct and integrity
Professional demeanor and emotional maturity when working with grieving families
Ability to lift and move up to 120 lbs.; team lift for heavier loads.
Strong attention to detail and ability to follow procedures.
Comfortable with using computer, tablet, and phone-based computer applications on a daily basis

Nice To Haves

Experience in mortuary science or healthcare settings preferred.

Responsibilities

Always maintain reverence and respect for the deceased
Assists with receiving decedents, performing the intake analysis on them, inputs the information into the Customer Care application
Ensure proper chain of custody is maintained throughout the preparation process
Completes all record keeping, identification and casketing procedures
Consistently maintains reverence and respect for the deceased
Preparing complete and accurate documents related to services provided
Commit to personal development and growth by participating in personal training opportunities
Ensures client families receive a high level of service that is consistent with the standards of NorthStar Memorial Group under the guidance of the Care Center Supervisor
Inventory and restock supplies, such as chemicals, PPE, and instruments.
Maintains a sterile and safe work environment consistent with company, government and industry rules and regulations
Other duties and responsibilities as assigned by manager