Mortuary Assistant (Part-Time)

Northstar Memorial Group•Wailuku, HI

12d•$22 - $23

About The Position

NorthStar Memorial Group is seeking a Mortuary Assistant at Nakamura Mortuary . Our administrative teams assume the crucial role of ensuring seamless operations throughout every stage of the delicate client family life cycle, from the initial meeting with families, until final arrangements are made. We serve as the cornerstone of our client family support structure, acting as the glue that holds everything together. We are problem solvers and peace-of-mind-providers - we uphold our commitment to care in every interaction.

Requirements

1 year of experience in customer service preferred
Experience handling difficult situations
Funeral professional experience preferred
Strong attention to details
The ability to be flexible in their duties and to work collaboratively with coworkers
Safely able to lift up to 70 pounds independently, and to push and pull larger amounts of weight

Responsibilities

Collaborate with funeral directors with events held on-site, including services and arrangement conferences
Establish and maintain strong business relationships with families
Always maintain reverence and respect for the deceased
Assist in preparing the memorial area for the family before the services start
Ensure that flowers and other memorabilia are returned to the family after services
Answer customer inquiries professionally, either by phone or in person
Courier work to include picking caskets up from the local airport
Help with bringing decedents into our care, either from medical facilities, or from the residence where they passed away
Learn how to safely and properly preform cremations.
Other duties as assigned