Mortgage Underwriter

Greylock Federal Credit Union • Pittsfield, MA

1d • $25 - $33 • Hybrid

About The Position

We are guided by our IDEA principles - Inclusion, Diversity, Equity, and Accessibility - to support a workforce that reflects our community. Our principles support Greylock’s mission and our goals of building a diverse workforce - reflecting multiple identities - and supporting the diverse communities we serve. We strive to ensure that the spaces in which we work and community members we engage are inclusive, while also upholding our cultural standards of psychological safety, respect, and collaboration in every interaction. The Underwriter leads the underwriting of residential mortgage loans and provides oversight of underwriting staff. This role evaluates complex loan files for creditworthiness, ensures compliance with lending policies and secondary market requirements, and supports high-quality member service through collaborative, accurate, and timely decision-making. The Senior Underwriter also contributes to interdepartmental process alignment and development of underwriting best practices. To be employed by Greylock Federal Credit Union employees must reside in one of the following states: Massachusetts, New York, Vermont, or Connecticut.

Requirements

• Minimum 3+ years in lending or mortgage underwriting preferred.
• Associate’s degree or equivalent through specialized coursework and training.
• Strong judgment, communication, and leadership abilities; capable of providing coaching and cross-functional collaboration.
• Proficient in Microsoft Office Suite and loan origination systems. Ability to analyze complex income tax returns and apply credit risk evaluation methods.

Responsibilities

• Underwrite residential mortgage loans by analyzing credit, income, assets, and collateral, applying sound judgment and adherence to secondary market guidelines (e.g., Fannie Mae) and internal policies.
• Document underwriting decisions thoroughly, including exceptions, and ensure loan files are audit-ready and aligned with Credit Union lending procedures.
• Communicate with loan officers, processors, and members to resolve application questions or provide alternative financing solutions when loans are denied or adjusted.
• Conduct second reviews or co-signatures for underwriters with limited authority and assist with complex file escalations.
• Run and interpret Desktop Underwriter (DU), manage Mortgage Insurance (MI) reviews, and verify system-of-record consistency with MI certificates and approval conditions.
• Maintain knowledge of industry trends, underwriting standards, and regulatory changes.

Benefits

• Greylock’s health benefits, independently benchmarked, are largely market leading.
• We strive to offer a comprehensive package of value including a suite of health options (2 medical plan options, FSA Medical/Dependent Care, HSA/HRA, dental, vision, wellness), retirement- 401k plans with employer match & employer pension contributions, PTO, employee incentive plans, and an opportunity for profit sharing.
• We round out the package with employer paid life insurance along with both short- and long-term disability.
• To meet your individual needs additional life, accident, and critical illness benefits may be elected.
• We continue to engage with employee feedback and augment our offerings, recently adding pet insurance, and Medicare employee assistance to name a couple.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 101-250 employees