Mortgage Title Operations Undergraduate Intern (Remote Opportunity)

First American • Irving, FL

17d • $20 - $24 • Remote

About The Position

Join a team that puts its People First! As member of First American's family of companies, Mortgage Solutions provides lenders with solutions to originate, close and service quality loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We Do The intern will work in a program designed to help college students gain experience and develop the technology, professional and interpersonal skills to use throughout their career. First American Interns work in a corporate environment within the Financial/Title Industry—balanced with intern-specific activities, executive level presentations and networking opportunities—while under the close supervision and guidance of a manager and/or mentor. Undergraduate students are assigned significant work assignments to support a specific business function within Marketing, Human Resources, IT, Accounting and Finance. What You’ll Do Participate in a structured rotational experience across key areas within the Mortgage Title Operations division to gain a comprehensive understanding of the title and settlement lifecycle. Shadow and support teams in functions such as title search, examination, closing, escrow, post-closing, and customer support. Assist with reviewing title documents, data entry, and maintaining accurate records in internal systems. Learn how to identify and resolve title issues, discrepancies, and documentation gaps under guidance from experienced team members. Support day-to-day operational tasks, including processing files, preparing reports, and tracking transactions to ensure timely and accurate service delivery. Collaborate with cross-functional teams to understand how different departments contribute to the overall mortgage and title process. Participate in training sessions, team meetings, and mentorship opportunities to build industry knowledge and professional skills. Contribute to process improvement initiatives by identifying inefficiencies and suggesting solutions. Deliver a high level of customer service by supporting internal and external stakeholders in a professional and responsive manner.

Requirements

• Proficiency in MS Office Suite applications.
• Finance internship will require strength in MS Excel.
• An interest and willingness to learn about the Mortgage, Real Estate, Financial, Title Insurance or related industries.
• The ability to solve problems, be detailed oriented and be conscientious about all work completed.
• An ingrained concern for the customer and representing our Company in the best professional manner as possible.
• The potential to excel in the following competencies: Communication, Customer Focus, Ethics & Integrity, Teamwork & Adaptability, Productivity & Initiative.
• Outstanding interpersonal skills.

Responsibilities

• Participate in a structured rotational experience across key areas within the Mortgage Title Operations division to gain a comprehensive understanding of the title and settlement lifecycle.
• Shadow and support teams in functions such as title search, examination, closing, escrow, post-closing, and customer support.
• Assist with reviewing title documents, data entry, and maintaining accurate records in internal systems.
• Learn how to identify and resolve title issues, discrepancies, and documentation gaps under guidance from experienced team members.
• Support day-to-day operational tasks, including processing files, preparing reports, and tracking transactions to ensure timely and accurate service delivery.
• Collaborate with cross-functional teams to understand how different departments contribute to the overall mortgage and title process.
• Participate in training sessions, team meetings, and mentorship opportunities to build industry knowledge and professional skills.
• Contribute to process improvement initiatives by identifying inefficiencies and suggesting solutions.
• Deliver a high level of customer service by supporting internal and external stakeholders in a professional and responsive manner.

Benefits

• Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees