Mortgage Servicing Specialist
About The Position
Mortgage Servicing Specialist – Grow Your Career Where It Matters Most! Are you someone who loves solving problems, helping people, and being part of a team that truly makes a difference? If so, we have an exciting opportunity for you! We’re looking for a Mortgage Servicing Specialist who is detail-driven, member-focused, and ready to play a key role in delivering an exceptional lending experience. What You’ll Do As a Mortgage Servicing Specialist, you’ll be at the heart of our mortgage operations—ensuring loans are serviced accurately and our members feel supported every step of the way. Your work will directly impact financial well-being and homeownership success. In this role, you will: Manage the day-to-day servicing of mortgage loans, including payments, escrow accounts, and loan maintenance Serve as a trusted point of contact for member inquiries, providing clear, timely, and friendly support Process loan payoffs, adjustments, and modifications with precision Monitor and maintain accurate loan records in compliance with policies and regulations Collaborate with internal teams to resolve issues and improve processes Support audits, reporting, and regulatory requirements What Makes This Role Exciting Impact: Help members navigate one of the biggest financial decisions of their lives Growth: Build deep expertise in mortgage servicing with opportunities to expand your career Team Culture: Work alongside supportive, driven professionals who celebrate success together Stability + Purpose: Be part of an organization committed to community and long-term relationships What You Bring Experience in mortgage servicing, loan operations, or financial services preferred Strong attention to detail and ability to manage multiple priorities Excellent communication and problem-solving skills A passion for helping others and delivering top-tier service Knowledge of mortgage regulations and servicing practices is a plus Why You’ll Love Working Here We believe in investing in our people. From professional development opportunities to a positive, team-first culture, this is more than just a job—it’s a place to build a meaningful career. Ready to make an impact and grow with us? Apply today and be part of something bigger.
Requirements
- Experience in mortgage servicing, loan operations, or financial services preferred
- Strong attention to detail and ability to manage multiple priorities
- Excellent communication and problem-solving skills
- A passion for helping others and delivering top-tier service
Nice To Haves
- Knowledge of mortgage regulations and servicing practices is a plus
Responsibilities
- Manage the day-to-day servicing of mortgage loans, including payments, escrow accounts, and loan maintenance
- Serve as a trusted point of contact for member inquiries, providing clear, timely, and friendly support
- Process loan payoffs, adjustments, and modifications with precision
- Monitor and maintain accurate loan records in compliance with policies and regulations
- Collaborate with internal teams to resolve issues and improve processes
- Support audits, reporting, and regulatory requirements
Benefits
- professional development opportunities
- positive, team-first culture
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
