Mortgage Servicing Default Reporting Analyst

Bell Bank•Owensboro, KY

57d

About The Position

This reporting analyst position is responsible for monthly default investor reporting, including loan level reporting to outside companies, partners and government agencies including GSEs, GNMA, FHA, VA & USDA ,and credit bureau report verification and disputes, supporting the operational reporting needs of default including Loss Mitigation, Foreclosure, Collections, Bankruptcy and REO.

Requirements

Two to three years of experience in mortgage servicing default reporting.
Strong understanding of Black Knight’s MSP Servicing System
Advanced skills in computers and related software programs including, but not limited to, Windows XP and Microsoft Office, and ability to effectively use them.
Working knowledge of Passport and Cognos
Ability to prioritize, meet deadlines and work independently.
Detail oriented, organized, have excellent problem solving and math skills.
Strong verbal and written communication skills.
Ability to make decisions that have moderate impact on the department and other lines of business.
Effective organizational and time management skills.
Ability to listen, evaluate and exercise independent judgment.
Ability to work independently and within a team.
High School Diploma required.

Responsibilities

Manage and maintain monthly and quarterly loan level default servicing reporting for FHA Single Family Default Monitoring System (SFDMS), VA Loan Electronic Reporting Interface (VALERI), USDA Electronic Data Interchange (EDI) and GSE Electronic Data Reporting (EDR).
Review system reporting and manage the edits from Fannie Mae and Freddie Mac EDR monthly reporting cycles.
Review and analyze monthly Credit Bureau reporting and e-OSCAR correction submissions.
Create control reports to ensure accurate default status reporting to outside agencies.
Develop ad-hoc or operational reports to meet ongoing business requirements.
Prepare reports accurately and timely; communicate exceptions with supervisor.
Utilize tools such as Excel, Passport and Black Knight’s MSP Servicing System and all sites and systems mentioned above.
Maintain up to date knowledge of all Bell Bank, State, Federal and Investor guidelines.
Follow established policies and procedures, accurately and efficiently to meet team quality standards.
Verbalize and demonstrate knowledge of procedures for maintaining security, confidentiality, and integrity of customer information.
Communicate any servicing issues in a timely manner to supervisor for resolution.
Meet or exceed all performance goals as outlined for the position.
Know by name and face as many customers and employees as possible, calling them by name as often as possible.
Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards.
Know, understand, and live the company values and bottom line.
Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations.
All employees are responsible for information security, including compliance with policies and standards which protect sensitive information.
Prompt and reliable attendance.
Perform other duties as assigned.