Mortgage Servicing Collections Call Center Counselor
Arvest Bank - NWA (F-S-R-B Metro)•Lowell, AR
385d
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About The Position
The Mortgage Servicing Collections Call Center Counselor at Arvest Bank is responsible for initiating contact with customers regarding their delinquent mortgage accounts. The role involves evaluating customers' financial situations to determine appropriate actions for resolving delinquencies, maintaining accurate records of all interactions, and providing support and guidance to customers throughout the collections process.
