Mortgage Sales Trainer

A&D Mortgage•Troy, MI

73d•Onsite

About The Position

A&D Mortgage - Financial Holding Company successfully providing residential and commercial loans for more than 20 years, based in Florida. We represent our A+++ service in states but are striving to obtain licenses in every State of the US and to become a Nationwide Mortgage Lender. Our employees are our most valuable resource, and their knowledge and expertise play an important role in achieving our client’s goals. We have 400+ employees, and it’s just the beginning! Overall Responsibility: The Mortgage Sales Trainer is responsible for designing, delivering, and continuously improving training programs that enhance the skills and knowledge of the mortgage sales team. This role focuses on ensuring that sales representatives are equipped with the necessary product knowledge, sales techniques, regulatory compliance, and customer service skills to drive sales performance and deliver exceptional client experiences.

Requirements

Proven experience in mortgage sales and/or mortgage sales training.
Strong knowledge of mortgage products, loan processes, and regulatory requirements.
Excellent communication and presentation skills.
Ability to design and implement effective training programs.
Proficient with training software, learning management systems (LMS), and virtual training tools.
Strong organizational and time-management skills.

Nice To Haves

Coaching and mentoring experience is highly desirable.
Bachelor’s degree in business, finance, education, or related field preferred

Responsibilities

Develop and deliver engaging training sessions on mortgage products, sales techniques, market trends, compliance, and customer service.
Assess training needs and identify skill gaps within the sales team.
Create training materials, manuals, and e-learning modules tailored to different experience levels.
Monitor and evaluate the effectiveness of training programs through assessments, feedback, and performance metrics.
Collaborate with sales managers and leadership to align training with business goals and sales targets.
Provide ongoing coaching and support to sales staff to improve their sales techniques and product knowledge.
Stay current with industry regulations, mortgage products, and sales best practices.
Facilitate onboarding and continuous development programs for new and existing mortgage sales representatives.
Lead group workshops, role-playing exercises, and one-on-one coaching sessions.
Track and report on training outcomes and progress.

Benefits

PTO/Sick Days
Comprehensive medical, dental, vision benefits
Paid volunteer hours
Life Insurance, Short-term Disability, and Long term Disability
Health Savings Account
401k
Paid training and career development
Career Growth: As part of a growing and evolving company, you will have ample opportunities to develop your career, take on new challenges, and make a significant impact.
Work-Life Balance
Inclusive Culture: We are committed to fostering a diverse and inclusive workplace where all employees feel valued and empowered. We celebrate unique perspectives and believe diversity drives innovation.
Cutting-Edge Technology: Access state-of-the-art learning tools and technologies to enhance your own professional development and that of the entire organization