Mortgage Sales Trainer - Onsite

LE2201 NewRez LLC - Corporate • Fort Washington, PA

390d • Onsite

About The Position

The Learning Consultant is responsible for assessing training needs in sales and operations, developing training materials, implementing company-wide training initiatives, and measuring training effectiveness. This role focuses on facilitating learning through various methods, including classroom instruction and webinars, while ensuring that training meets the company's objectives and enhances employee performance.

Requirements

• Minimum two (2) to five (5) years of mortgage sales and/or operations experience.
• Minimum two (2) to five (5) years of professional training and classroom facilitation experience.
• Experience with creating and delivering educational materials and training programs for the 'SAFE' mortgage loan originator licensing exam preferred.
• Exceptional facilitation, presentation, and listening skills.
• Understanding of adult learning principles and other learning theories and practices.
• Ability to use creative instructional design techniques to deliver high-class training.
• Excellent verbal and written communication skills, attentive to details.
• Highly proficient in time management, organization, planning, and prioritization.
• Strong ability to perform at a high level with a high-performance team.
• Proven initiative, positive attitude, team-oriented, self-motivated, and highly enthusiastic.
• Ability to manage changing priorities, meet deadlines, and adapt to a changing business environment.
• Strong interpersonal skills and ability to establish rapport with internal business clients.

Nice To Haves

• Experience in multiple channels of mortgage sales and operations.
• Familiarity with web-based media and eLearning.

Responsibilities

• Facilitate learning via classroom instruction and webinars, accommodating adult learning styles.
• Deliver new hire training and departmental training programs, providing effective instruction throughout the organization.
• Manage classroom environments, analyze results, and identify gaps in training needs.
• Develop leader and participant guides, job aids, and training curriculum that are clear and accurate.
• Conduct comprehensive needs analysis to ensure training fulfills company needs and objectives.
• Design exercises, instructional activities, and training assessments that reinforce learning.
• Partner with Subject Matter Experts (SMEs) to create and revise departmental procedures through process mapping.
• Explore new ideas for improved workflow and automation enhancements.
• Support departmental initiatives and identify ways to enhance training effectiveness.
• Contribute to the overall success of the Training Department by identifying ways to continuously improve the learning process.

Benefits

• Medical, dental, and vision insurance
• Health Savings Account with employer contribution
• 401(k) Retirement plan with employer match
• Paid Maternity Leave/Parental Bonding Leave
• Pet insurance
• Adoption Assistance
• Tuition reimbursement
• Employee Loan Program
• Newrez Employee Emergency and Disaster Fund
• Corporate Social Responsibility program with volunteering opportunities
• 1 Volunteer Time Off (VTO) day
• Employee Matching Gifts Program
• Newrez Grants Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed