Mortgage Representative- Inside Sales-5

M&T BankWilliamsville, NY
136dHybrid

About The Position

Responsible for originating residential mortgage loans and adhering to the requirements of federal registration under the SAFE Act.

Requirements

  • Associate's degree and a minimum of 2 years mortgage origination and/or customer service experience, or in lieu of a degree a combined minimum of 4 years higher education and/or work experience including a minimum of 2 years mortgage originator and/or customer service experience.

Nice To Haves

  • General PC knowledge and departmental software
  • Organizational skills
  • Sales ability
  • Mathematical skills
  • Ability to interact with all levels in a professional manner
  • Customer Service Skills
  • Knowledge of products and government regulations

Responsibilities

  • Receive referrals from realtors, builders, branches and/or developers who have pre-established relationships with M&T.
  • Follow up on potential customers via telephone, fax, and email.
  • Sell inbound customers to use M&T Mortgage for mortgage financing.
  • Answering initial questions and providing explanation of M&T products.
  • Pre-qualifying customers.
  • Originates mortgages and coordinates settlements.
  • Begins mortgage application process in person or over the phone and sends packages to customer for completion.
  • Enters completed applications into the system.
  • Obtains and analyzes pertinent financial and credit data necessary for determining if loan is an acceptable risk.
  • Collects closing conditions, orders appraisals, coordinates draw schedules, and schedules closings.
  • Negotiates terms and conditions of loan with mortgagor.
  • Provides timely and complete feedback to sources regarding the disposition of their leads.
  • Keeps informed of changing rules and regulations.

Benefits

  • Compensation for this role is based on commission - a draw will be advanced.
  • The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
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