Mortgage Quality Control and Risk Manager

HSBC • Buffalo, NY

15d

About The Position

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.
Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.
Our Mortgage Quality Control and Risk Manager will be responsible for overseeing quality assurance and compliance of mortgage origination processes. This role oversees end-to-end management, quality assurance, and regulatory compliance of Home Mortgage Disclosure Act (HMDA) data collection and reporting. This role ensures that all mortgage activities adhere to internal policies, regulatory requirements, and industry best practices, safeguarding the bank’s reputation and mitigating risk.

Requirements

• Proven experience in mortgage quality control, underwriting, or compliance within a banking or financial services environment
• Strong knowledge of mortgage regulations, investor guidelines, and industry standards
• Excellent analytical, problem-solving, and decision-making skills
• Effective communication and interpersonal abilities
• Experience leading and developing teams
• High level attention to detail and proven organizational skills

Responsibilities

• Develop, implement, and maintain a robust mortgage quality control (QC) program
• Conduct regular reviews and audits of mortgage files to ensure compliance with internal policies, investor guidelines, and regulatory requirements
• Identify trends, root causes, and areas for process improvement
• Prepare and present detailed QC reports to senior management, highlighting findings, risks, and recommendations
• Manage monthly and quarterly HMDA processes in accordance with regulatory requirements
• Manage investor repurchase demands for loan origination files
• Lead, mentor, and develop a team of QC analysts and auditors
• Provide ongoing training and guidance to ensure team members are up to date with regulatory changes and internal procedures
• Work closely with mortgage fulfillment, compliance, risk, and audit teams to address findings and implement corrective actions
• Serve as a subject matter expert on mortgage quality and compliance matters
• Recommend and implement process enhancements to improve efficiency, accuracy, and compliance
• Stay informed of industry trends, regulatory updates, and best practices

Benefits

• As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow.
• We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming and inclusive work environment.
• You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives.
• You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC.
• We value difference.
• We succeed together.
• We take responsibility.
• We get it done.
• And we want you to help us build the bank of the future!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed