Mortgage QC Manager

Cake Mortgage Corp. • Los Angeles, CA

62d

About The Position

CAKE Mortgage is a cutting-edge wholesale mortgage lender specializing in Non-QM products. We're redefining the lending experience with innovative programs, streamlined processes, and a commitment to speed and precision. As we grow, we're looking for forward-thinking professionals who thrive in fast-paced, collaborative environments. The QC Manager is responsible for leading the quality control function within the mortgage lending division to ensure compliance with federal and state regulations, CAKE Non-QM guidelines (Fannie Mae, Freddie Mac, FHA, VA, etc.), and internal policies. This position manages post-closing and pre-funding loan audits, coordinates with internal and external auditors, and ensures timely reporting of findings and remediation strategies.

Requirements

• Minimum of 5 years of experience in mortgage quality control, underwriting, or compliance.
• Minimum of 3 years of prior leadership experience in mortgage QC or risk management.
• Strong knowledge of mortgage loan products, processes, and documentation.
• In-depth understanding of investor guidelines and regulatory compliance (e.g., RESPA, TILA, HMDA, TRID).
• Analytical and detail-oriented with excellent problem-solving skills.
• Proficient in mortgage LOS platforms (e.g., Encompass) and QC tools.
• Excellent verbal and written communication skills.
• Ability to work independently and collaboratively across departments.

Responsibilities

• Develop, implement, and manage a comprehensive mortgage quality control program.
• Oversee pre-funding audits to ensure accuracy, completeness, and compliance.
• Manage QC staff, including hiring, training, supervision, and performance evaluation.
• Ensure audits are conducted in compliance with agency (FNMA, FHLMC, FHA, VA, USDA) and CAKE Non-QM guidelines.
• Analyze audit results and report findings to senior management, identifying trends and systemic issues.
• Collaborate with underwriting, processing, closing, and compliance teams to resolve deficiencies and implement corrective action.
• Prepare and submit monthly, quarterly, and annual QC reports.
• Monitor changes in mortgage regulations and agency/investor guidelines to keep the QC process up to date.
• Coordinate third-party audits and regulatory exams.
• Maintain documentation of all audit procedures, results, and remediation actions.
• Support training and education efforts across departments to reduce QC errors.

Benefits

• Competitive compensation and performance-based bonuses.
• Collaborative and entrepreneurial culture.
• Opportunities for career advancement and innovation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees