Mortgage Processor, Sr

Umpqua Bank Corp • Portland, OR

37d • $22 - $30 • Onsite

About The Position

The Senior Mortgage Loan Processor is responsible for reviewing mortgage loan packages to ensure applications are complete and compliant.

Requirements

• H.S. Diploma/GED required.
• 4-7 years of Administrative/clerical, Retail Banking or Mortgage experience required.
• Encompass experience required.
• Experience with First Time Homeowner Programs required.
• Advanced knowledge of Home Lending department/function, documentation, and processes, plus proficiency in preparing related reports and documents preferred.
• Possess strong customer service and interpersonal skills, with ability to work effectively with individuals and groups across the company to manage internal and external customer relationships.
• Strong verbal and written communication skills.
• Demonstrate a high level of organization, attention to detail, accuracy, and thoroughness, with the ability to multi-task.
• Ability to complete work in a timely manner, consistently meeting strict deadlines, and perform in a high production environment.
• Possess strong administrative and organizational skills.
• Intermediate knowledge of personal computer and related software packages, including MS Office Word, Excel, and Outlook, and other business machines.
• This position requires you to act as a Bank MLO, which is defined as an individual authorized by the Bank to take mortgage loan applications, offer a mortgage, arrange a mortgage, assist a consumer in obtaining or applying to obtain a mortgage, negotiate a mortgage, otherwise obtain or make a mortgage for another person, represent to the public (through advertising or other means of communication) that such person can or will perform any of these activities, or refer a consumer to a loan originator (Note: Except those employees of the Bank who do not discuss particular credit terms available and do not refer the consumer, based on the employee's assessment of the consumer's financial characteristics to a particular Bank MLO) for compensation or gain. All MLOs will be required to register as an MLO complying with the SAFE Act requirements.
• This position is authorized to act as a Bank Closed-End MLO, which is defined as any position designated to perform the activities of a Bank MLO for closed-end transactions, and thus subject to specific Truth-in-Lending Act and Regulation Z Loan Originator requirements.

Responsibilities

• Completes file review of all mortgage loan packages making sure applications are complete and consistent.
• Collects all documentation and runs loan through automated underwriting and gathers loan conditions.
• Ensure loan disclosures are delivered on time and are accurate.
• Submits completed package to Underwriting and works with Underwriting to obtain a loan decision.
• Resolves a variety of customer problems/issues regarding bank products and services.
• Follows up with sales team and/or customer to obtain all necessary information and clarification on financial analysis materials and resources.

Benefits

• We offer a competitive total rewards package including base wages and comprehensive benefits.
• The pay range for this role is $22.00 to $30.00, and the pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location.
• The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process.
• We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays.
• Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees