Mortgage Processor II

M&T Bank

65d • $18 - $28

About The Position

Responsible for processing conventional and government loan requests based on product, underwriting, and state specific and investor guidelines. Serve as the communication liaison between the customer and M&T’s Mortgage department. Directly assist customers as required in a prompt, courteous and professional manner.

Requirements

• Associate’s degree with a minimum of one year’s mortgage industry experience or two years equivalent work experience, OR in lieu of a degree, three years’ equivalent work experience including a minimum of one year’s mortgage industry experience.
• Six months specific M&T Bank mortgage processing experience plus an additional 6-12 months experience in customer service, operations, or the financial services industry.
• Good PC skills with strong knowledge of spreadsheet, word processing, email, and PDF software.

Nice To Haves

• Ability to make sound decisions based on information provided.
• Knowledge of Product, Investor and Compliance Requirements.
• Versatility and flexibility working within an ever changing fast paced mortgage environment.
• Adapting to new policies and procedures to improve processes and workflow.
• Ability to function independently within time constraints.
• Excellent verbal and written communication skills.
• Highly organized with the ability to multitask.
• Strong attention to detail.
• Prioritization of daily workload.
• Ability to work in a team environment.
• Strong work ethic, reliable and dependable.

Responsibilities

• Maintain effective and professional communication with all necessary parties involved in a new loan application, including the customer, broker, all co-workers, and other external partners to ensure a seamless and positive experience.
• Work with various internal departments as well as external organizations to obtain processing related documentation or obtain necessary information needed to complete an application i.e.: Verification of Employment, IRS Transcripts, title search, appraisal, bank statements, etc.
• Immediately notifies all necessary parties of irregularities relative to standard mortgage guidelines.
• Monitor and update credit reports, appraisals, income documentation, and all verifications to ensure all underwriting conditions are met.
• Work closely with underwriting to quickly resolve any issues or concerns.
• Perform other administrative duties supporting the origination department including, but not limited to: preparing and mailing commitment letters, title and homeowner’s insurance review, mailing loan suspend notices, updating loan conditions, providing the closing attorney with additional documentation, and all appropriate processing checklists.
• Ensures adherence to all regulatory requirements and guidelines.
• Strong analytical background to evaluate changes required to all regulatory documents.
• Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.
• Identify risk-related issues needing escalation to management.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.

Benefits

• Competitive benefits ranging from medical and retirement to forty hours of paid volunteer time each year.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree