Mortgage Processor Assistant

Towne Bank•Norfolk, VA

48d

About The Position

The Mortgage Processor Assistant is responsible for assisting the Mortgage Processor and sales team in processing Conventional, FHA, VA, USDA, and all applicable housing agency loan files.

Requirements

Has a High School Diploma or equivalent
Has excellent organizational, oral and written communication skills
Has excellent computer skills
Ability to perform in a fast-paced environment typical to Mortgage Banking

Nice To Haves

Prior financial background or Mortgage Banking experience
Experience with loan origination software
Experience with automated underwriting systems

Responsibilities

Working with the Mortgage Loan Processor and sales team to provide any necessary support with his/her loan pipeline.
Obtaining and verifying all data and supporting documentation within the loan origination system regarding a borrower's income, assets, liabilities and credit/collateral information.
Communicating with borrowers via email and phone as needed and following through with obtaining any missing information supporting the borrower's application.
Ensuring communication that is well coordinated, timely and professional between internal and external customers.
Submitting loans through necessary Automated Underwriting Systems (including DU, LP & GUS) and obtains underwriting findings.
Maintaining organized documentation of all correspondence throughout the loan process across all platforms.
Monitoring the file flow from loan set up through closing to ensure all conditions are met and file is closed on time.
Reviewing and managing loans for accuracy and quality.
Collecting and recording accurate information in the appropriate fields of Encompass.
Complying with Banks' Policies and Procedures, as well as regulatory compliance guidelines.
Keeping abreast of industry regulations and changes.
Obeys all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA).