Mortgage Processing Assistant

Royal Credit Union•Eau Claire, WI

3d•$18 - $23•Hybrid

About The Position

Are you organized, detail-oriented, and passionate about delivering exceptional service? Become a Mortgage Processing Assistant at Royal Credit Union! In this role, you’ll support mortgage loan processing, obtain and verify essential documents, coordinate important services, and help create an outstanding experience for Members and team members alike.   Why Royal? Member and Community Focused: We are dedicated to making a positive impact on our Members and the communities we serve, going beyond financial services to enrich lives and foster growth. Supportive Environment: Join a collaborative, values-driven workplace that is always evolving. We support each other and work together to achieve our goals. Professional Growth: We offer numerous opportunities for training and advancement, helping you continuously develop and advance your skills. Empowerment: We empower our team members to make decisions and drive initiatives that help our Members achieve their financial goals. Your ideas and contributions are valued and encouraged. Community Involvement: Engage with your local community through various initiatives and events, making a tangible difference where you live and work. Be part of something bigger.

Requirements

High School Diploma or Equivalent
Must be bondable
Occasional travel required within Royal’s geographic footprint
Working knowledge of financial services and basic accounting principles; ability to produce accurate, high-quality data entry and documentation.
Strong written and verbal communication abilities, interviewing and listening skills, and a strong customer service mindset.
Exceptional organizational skills with the ability to prioritize tasks, meet deadlines, and work efficiently under multiple deadlines and changing priorities.
Adept at analytical and critical thinking, resolving recurring problems, and making decisions related to complex daily work.
Ability to multitask, manage interruptions, function in high-volume settings, work independently with minimal supervision, and collaborate within a team.

Nice To Haves

Experience working for a financial or Home Loan Department

Responsibilities

The Mortgage Processing Assistant role will provide clerical support for mortgage loan processing and originating activities.
Provide exceptional experience to our clients, Members, and team members with every interaction.
Obtain and verify documents needed for loan processing and originating.
Order necessary services for mortgage loans and complete final steps before closing.