Mortgage Post Closing Specialist

VyStar Credit Union • Jacksonville, FL

20h

About The Position

At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement--available to all full and part time employees. Part time positions start at a minimum of 30 hours per week. We encourage you to become a part of VyStar Credit Union's family of employees. Mortgage Post Closing Specialist ACCOUNTABILITY STATEMENT Incumbent’s primary function is to complete post funding audits, review post-closing documents to ensure the correct information has been recorded for all types of mortgage loans. Post-closing tasks associated with completing the set-up of mortgage loan file maintenance on newly disbursed files. The incumbent will be responsible for timely follow up on any missing documentation from closed loans as per Departmental standards. The incumbent must be extremely accurate and have great attention to detail as errors can be costly to VyStar, damage member relationships and public image. ESSENTIAL FUNCTIONS Completes post fund audits on all files to ensure data has been entered accurately to ensure data integrity for final delivery to mortgage servicing. Ensures pertinent mortgage documents are sent to the appropriate recordation county in a timely manner to secure credit union lien position. Contact title agents, attorneys, and Credit Union branches if needed, to correct or obtain closing documents. Review completed files and send to servicing department for set up, including exporting documents to Laserfische. Receive and audit final documents for the fire files. Prepare subordinations for VyStar to VyStar refinance transactions. Manage escrow holdback spreadsheet, order final inspections if needed, and follow up with members and title agents. Completes monthly regulatory HMDA reporting Cross trained to provide funding support in times of high volume. Stays abreast of VyStar mortgage lending policies and procedures and secondary market mortgage guidelines as they relate to post closing responsibilities. Responsible for understanding mortgage department goals as well as Credit Union goals and pro-actively works toward attainment of those goals. Consistently adheres to VyStar core values and Code of Ethics and acts in accordance with corporate defined values and ethics. Identify and make recommendations to the Senior Mortgage Loan Closer, Mortgage Closing Supervisor, and Mortgage Origination Manager, and department Vice President regarding process improvements, quality service and increased efficiencies within the closing unit. Performs other duties as assigned. All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance. Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors and to provide support and feedback to employees assigned to the closing unit to consistently practice and demonstrate VyStar Excellence behaviors in performing the duties and responsibilities of their position. Expected VyStar behaviors are defined as: Focus - Focus your full attention by carefully listening to and observing your client or member. Connect - Consistently be friendly and approachable. Demonstrate you care. Understand - Listen empathetically and ask questions. (70%/30%) Counsel - Recommend solutions based on your client’s or member’s needs and objectives. Advance - Ensure that member’s expectations are exceeded. Verify follow-up action. KNOWLEDGE, SKILLS & ABILITIES Minimum of one year experience as a mortgage loan closer, mortgage funder, or mortgage post closer. Experience in reviewing mortgage documentation for first mortgage and equity line of credit loans. Incumbent must have knowledge and experience in working with Microsoft Office applications. Applicant must have positive, well-developed communication skills, both written and oral, be detail oriented, have good organizational and active listening skills, the ability to work in a fast-paced environment, and proven ability to work with others. Must have professional conduct and appearance and be self-motivated. Must work under the philosophy of “people helping people” and be able to communicate with members on all levels. Knowledgeable in the legal documentation requirements of first mortgage, second mortgage, and home equity line of credit loans. Required equipment to be used in the daily performance of job duties include HP calculator, PC, and copy machine. Must be able to work independently on a very professional level. Familiarity with conventional and equity loan financing as well as the knowledge of all regulations governing mortgage lending is preferred. EDUCATION The minimum formal education required is a high school diploma or its equivalent. Specialized classes or training in mortgage lending beyond the high school level is required. Continuing education via local conferences and workshops is required for updates on federal regulations and secondary market requirements. DISCLAIMERS AND WORK ENVIRONMENT The work environment characteristics described here are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Nothing in this position description is an implied contract for employment. The functions are not all encompassing and are subject to change at any time by management. As required or requested, may exert up to 20 pounds of force occasionally and/or negligible amount of force constantly to lift, carry, push, pull, or otherwise move objects. VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union. No placement fee will be paid if a candidate is hired as a result of the referral, or through other means. Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members. Thank you again for your interest in this position! VyStar Credit Union Human Resources VyStar Credit Union has a rich history of providing financial services and community support. VyStar was originally founded as Jax Navy Federal Credit Union in 1952 to serve military members, civil services employees and their families at Naval Air Station Jacksonville. In the more than 70 years since then, we have expanded our field of membership to now serve 49 counties in Florida and 29 counties in Georgia. As we have grown, we have continued to provide excellent service to our members and our communities. Today, we serve over 925,000 members, including 50,000 small business members, making us one of the largest financial institutions in Northeast Florida ($13.5 billion in assets) and one of the largest credit unions in the country. We are guided by our purpose to Do Good.

Requirements

• Minimum of one year experience as a mortgage loan closer, mortgage funder, or mortgage post closer.
• Experience in reviewing mortgage documentation for first mortgage and equity line of credit loans.
• Incumbent must have knowledge and experience in working with Microsoft Office applications.
• Applicant must have positive, well-developed communication skills, both written and oral, be detail oriented, have good organizational and active listening skills, the ability to work in a fast-paced environment, and proven ability to work with others.
• Must have professional conduct and appearance and be self-motivated.
• Must work under the philosophy of “people helping people” and be able to communicate with members on all levels.
• Knowledgeable in the legal documentation requirements of first mortgage, second mortgage, and home equity line of credit loans.
• Required equipment to be used in the daily performance of job duties include HP calculator, PC, and copy machine.
• Must be able to work independently on a very professional level.
• The minimum formal education required is a high school diploma or its equivalent.
• Specialized classes or training in mortgage lending beyond the high school level is required.
• Continuing education via local conferences and workshops is required for updates on federal regulations and secondary market requirements.

Nice To Haves

• Familiarity with conventional and equity loan financing as well as the knowledge of all regulations governing mortgage lending is preferred.

Responsibilities

• Completes post fund audits on all files to ensure data has been entered accurately to ensure data integrity for final delivery to mortgage servicing.
• Ensures pertinent mortgage documents are sent to the appropriate recordation county in a timely manner to secure credit union lien position.
• Contact title agents, attorneys, and Credit Union branches if needed, to correct or obtain closing documents.
• Review completed files and send to servicing department for set up, including exporting documents to Laserfische.
• Receive and audit final documents for the fire files.
• Prepare subordinations for VyStar to VyStar refinance transactions.
• Manage escrow holdback spreadsheet, order final inspections if needed, and follow up with members and title agents.
• Completes monthly regulatory HMDA reporting
• Cross trained to provide funding support in times of high volume.
• Stays abreast of VyStar mortgage lending policies and procedures and secondary market mortgage guidelines as they relate to post closing responsibilities.
• Responsible for understanding mortgage department goals as well as Credit Union goals and pro-actively works toward attainment of those goals.
• Consistently adheres to VyStar core values and Code of Ethics and acts in accordance with corporate defined values and ethics.
• Identify and make recommendations to the Senior Mortgage Loan Closer, Mortgage Closing Supervisor, and Mortgage Origination Manager, and department Vice President regarding process improvements, quality service and increased efficiencies within the closing unit.
• Performs other duties as assigned.
• All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work.
• To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates.
• The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance.
• Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors and to provide support and feedback to employees assigned to the closing unit to consistently practice and demonstrate VyStar Excellence behaviors in performing the duties and responsibilities of their position.
• Expected VyStar behaviors are defined as: Focus - Focus your full attention by carefully listening to and observing your client or member. Connect - Consistently be friendly and approachable. Demonstrate you care. Understand - Listen empathetically and ask questions. (70%/30%) Counsel - Recommend solutions based on your client’s or member’s needs and objectives. Advance - Ensure that member’s expectations are exceeded. Verify follow-up action.

Benefits

• competitive pay
• an excellent benefit package that includes a 401(k) Plan
• an extensive paid technical and on-the-job training program
• tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees