Mortgage Post Closer- Onsite
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About The Position
The Mortgage Closer will be responsible for supporting the Closing function within multiple Channels. The Mortgage Closer II will: Prepare Closing Documents, including the balancing of the Initial and Final Closing Disclosure. Able to provide assistance in escalated scenarios and mentorship of fellow team members. Be detail oriented while delivering exceptional customer service. Actively engage with various parties to the transaction, including both internal and external resources. Handle routine calls, emails and/or chat responses. Execute daily work queues and escalate as needed. Perform other related duties as required and assigned. Demonstrate behaviors which are aligned with the organization’s desired culture and values.
