About The Position

Responsible for post-closing review, shipment, and funding of mortgage loan files to investors and agencies. Ensures loan files are complete, accurate, and compliant with investor, agency, and regulatory requirements. Coordinates loan boarding, tax service setup, document quality control, and timely delivery of post-closing documents while maintaining accurate loan status tracking within the loan origination and delivery systems.

Requirements

  • High school diploma or equivalent required.
  • Previous mortgage post-closing, shipping, or secondary market experience preferred.
  • Working knowledge of investor, agency, and government loan program requirements strongly preferred.
  • Proficiency in Microsoft Excel and general computer applications, including loan origination systems, document imaging, and web-based platforms.
  • Strong written and verbal communication skills with the ability to interact effectively with internal and external partners.
  • High attention to detail with strong organizational and time-management skills; ability to manage multiple priorities and meet deadlines.
  • Demonstrated analytical and problem-solving abilities.
  • Ability to work independently with limited supervision while contributing positively to a team environment.
  • Self-motivated, dependable, and customer-service oriented, with a commitment to delivering high-quality service to internal and external customers.

Nice To Haves

  • Previous mortgage post-closing, shipping, or secondary market experience preferred.
  • Working knowledge of investor, agency, and government loan program requirements strongly preferred.

Responsibilities

  • Review closed loan packages for completeness, accuracy, and compliance with investor and regulatory requirements; identify and resolve missing, incorrect, or deficient documentation.
  • Coordinate with internal staff, closing agents, and other third parties to obtain outstanding documents and ensure timely shipment of loan files.
  • Prepare and process required post-closing documents, including Transfers and Assignments, Goodbye Letters, and Insurance Endorsement Change requests.
  • Input and validate loan data in Freddie Mac’s Selling System; resolve certification and funding issues to obtain loan purchase.
  • Completes new loan setup forms for Silverlake loan boarding and initiate tax service setup.
  • Monitor pipeline, shipping, funding, and post-closing exception reports to ensure timely delivery and funding of loan files.
  • Update loan status, recording information, and document tracking within the loan origination system to maintain accurate reporting.
  • Perform document imaging quality control to ensure closed loan files meet bank and investor standards.
  • Prepare and submit Freddie Mac (FHLMC) quality control and audit files; maintain tracking spreadsheets and respond to audit requests.
  • Prepare additional third-party audit files and documentation as required.
  • Research and resolve post-closing, shipping, and funding discrepancies in a timely manner.
  • Maintain compliance with all applicable federal and state banking laws and regulations, including but not limited to the Bank Secrecy Act (BSA).
  • Performs other related duties as assigned by management.

Benefits

  • Career opportunities and growth.
  • Competitive benefit package.
  • Benefits include: paid employee health insurance, dental insurance, vision insurance, short-term disability insurance, paid long-term disability insurance, paid life insurance, 401(k) plan with employer contributions, Employee Stock Ownership Plan (ESOP) with employer contributions, flexible spending account (FSA), wellness program, employee assistance program, vacation time, sick time, paid federal holidays, and other unique perks.
  • Flexibility
  • Unique Culture

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

251-500 employees

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