Mortgage Loan Servicing Specialist
Summit Credit Union•Cottage Grove, WI
221d
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About The Position
The position involves delivering outstanding member service through helpline and secure email queues, ensuring accurate processing of mortgage payments, and resolving member issues proactively. Responsibilities include managing escrow for real estate taxes and insurance, tracking insurance documentation, maintaining loan and insurance records for compliance, facilitating loan sales to investors, processing construction loan requests, and preparing documentation for partial releases of liability. The role also emphasizes team collaboration and mentorship for new team members.
