Mortgage Loan Sales Manager; BR 35; 11.10.25

Texana Bank National Association•San Antonio, TX

51d

About The Position

JOB SUMMARY: Responsible for producing and leading a mortgage sales team toward achieving production goals. Responsible for consulting, partnering, creating, and conducting training as well as designing training solutions and overall mortgage education for new hires.

Requirements

Minimum of three (3) years related experience in the mortgage industry as a Sales manager
Advanced knowledge of mortgage lending programs.
Must be proficient in Encompass
1+ years of experience in training/development
Proficiency in MS Office and mortgage software
Comprehension of lending procedures.
In-depth understanding of relevant rules and regulations.
Ability to function independently in a multi-task environment as well as part of a team.
Ability to analyze information and make informed decisions.
Strong organization skills and detail oriented.
Excellent communication and sales skills.

Responsibilities

Educate new hires on mortgage education and Encompass through support and training sessions (i.e., virtual, recorded, and/or onsite)
Actively support and promote Texana Banks’ processes, procedures, and culture.
Stay abreast of industry, policy and product changes.
Responsible to drive profitability monthly loan volume goals and conversion metrics
Ensures team members are held accountable to Company production, activity, and quality standards.
Ensure accuracy of loan data to mitigate quality issues.
Participate in the development, documentation, training and implementation of departmental policies and procedures
Responsible for interviewing & hiring new sales staff
Responsible for providing other departmental leaders with written feedback for the purpose of improving overall corporate operational efficiency
Responsible for forecasting departmental staffing needs based on projected workload
Conduct annual performance reviews with direct reports
Responsible for meeting Texana Bank’s commitment to compliance
Other duties as assigned with the role.