MORTGAGE LOAN PROCESSOR

Hope Credit Union • Birmingham, AL

482d

About The Position

The Mortgage Loan Processor plays a crucial role in the mortgage lending process by ensuring that loan files are processed accurately and efficiently. This position involves verifying the information provided by applicants on their loan applications, documenting it in accordance with the terms and conditions of loan approval, and facilitating the necessary steps for the closing of mortgage loans. The processor is responsible for confirming the applicant's income, assets, liabilities, and collateral value, as well as gathering any additional documentation required for various grant programs. In this role, the Mortgage Loan Processor will review files received from originators or correspondent lenders to ensure all necessary documentation and disclosures are present. They will utilize mortgage software and grant-specific software to input and track loan files, following up on any outstanding documentation, including ordering appraisals and obtaining FHA/VA case numbers. The processor will evaluate the correctness and completeness of the documentation received and prepare files for submission to underwriting. They will also communicate with both the originator and the applicant regarding the progress of the loan file, ensuring that all parties are informed throughout the process. Additionally, the Mortgage Loan Processor will be responsible for completing all necessary information for loan closings, which includes coordinating with attorneys and insurance agents, as well as providing loan closing documents for grant programs. They will also handle denial and cancellation procedures for any files that do not proceed to closing, and deliver post-closing documents to grant providers as required. Excellent customer service is a key component of this role, as the processor will interact with both internal and external stakeholders to ensure a smooth loan processing experience.