Mortgage Loan Processor

Founders Federal Credit Union

1d•Onsite

About The Position

Founders Federal Credit Union helps our members attain their financial goals. Our innovative services, convenient locations, and friendly employees are dedicated to our members and their financial future. Founders Federal Credit Union is strongly committed to providing the highest level of quality service to our members. We realize our outstanding, dedicated employees make it all happen. Are you a professional in the financial industry looking for a growing company to expand your career? If so, this position may be the right fit for you! We are in search of an individual with mortgage or finance experience who has a desire to grow in the mortgage industry. This individual will bring exceptional skills at multi-tasking, strong communication skills with both members and vendors, and the ability to grasp changing concepts quickly. This position will be located on-site at either our Corporate Headquarters in Lancaster, SC or our back office operations center in Rock Hill, SC. Remote work is not available at this time.

Requirements

The Mortgage Loan Processor must must have a two-year college degree, two years of prior loan processing experience, or two years of experience within a financial institution.
They must possess excellent organizational skills, communication skills, and self motivation, as well as a positive attitude.
The individual must have a desire to learn and the ability to accept coaching.
Must work efficiently and independently in a fast-paced environment and have a strong attention to detail.
Always “Think Member” and look for opportunities to serve our membership in the best interest of the member and the credit union.
Candidate must be available Monday-Thursday 8am-5pm, Friday 8am-6pm

Nice To Haves

General knowledge of the real estate industry is desired.

Responsibilities

Guide all mortgage applicants through the mortgage process by following the set communication protocol guidelines and performing additional follow up with members when needed.
Verify file information from Mortgage Application Processor and Mortgage Loan Officer.
Review and confirm the submitted interest rates based on the interest rate sheet, determine when the interest rate can or cannot be locked, and lock application rates when needed.
Work closely with Mortgage Loan Officer and mortgage staff to ensure mortgage loan applications are handled in a professional and timely manner.
Must have excellent time management and organization skills, high level of accuracy, and the ability to multi-task in a fast pace environment with a high volume work queue.
Must maintain integrity of all member sensitive data.
Satisfy all loan conditions when received from Mortgage Underwriter, track outstanding documents and follow up with member to collect all required documentation for the mortgage loan.
Ascertain loan file readiness for underwriting and submit files to the assigned Mortgage Underwriter.
Validate that each loan file approval is within the established lending guidelines.
Review credit reports for derogatory credit lines or disputes and other important factors.
Proficiently utilize MortgageBot, Imageflow and DocMagic when preparing initial and final mortgage documents.
Communicate with other industry professionals, including but not limited to, appraisers, settlement agents, county clerks and insurance companies.
Request a real estate appraisal from a licensed real estate appraiser and follow-up until appraisal is received.
Request preliminary real estate title opinion or title commitment and follow-up until legal work is received.
Verify insurance by obtaining a copy of the policy and must be able to verify policyholders, property address, coverage amounts, policy dates and premiums.
Ensure that loan files contain documents with proper signatures, dates, HMDA, escrow and other relevant data. Upload and accurately index all required mortgage documentation into ImageFlow.
Set and confirm closing dates with the member and attorney along with adding or updating the information on the SharePoint Closing Calendar.
Reflect efficiency and a positive member experience by creating a culture of accountability and high productivity.
Must verify borrower’s verification of employment and verification of mortgage/rent when needed.
Achieve production goals as established by Founders Federal Credit Union.
Comply with Founders’ policies and procedures, as well applicable laws, regulations, and statutes issued by federal agencies such as NCUA and FFIEC, including, but not limited to, GLB and BSA. Employees have legal and regulatory obligations to respect and protect the privacy of information and its integrity and confidentiality.
All other duties as assigned.

Benefits

Paid Holidays
Paid PTO
Family-oriented culture that values work/life balance
Retirement Plan (401k with employer contributions + Pension Plan fully funded by FFCU)
Comprehensive Health and Dental Insurance
Life and Accidental Death & Dismemberment Insurance (at no cost to employee)
Voluntary Supplemental Life Insurance coverage for employee, spouse, and children
Health Care and Dependent Care Flexible spending accounts
Long Term Care Plan
Short-Term & Long-Term Disability Insurance
Tuition reimbursement to assist with furthering education
Certifications - Assistance with achieving and maintaining
Fit Founders Wellness Program
As the Mortgage Loan Processor, you will receive hourly pay, including possible overtime, as well as an annual bonus based on performance.