Mortgage Loan Processor

ASSOCIATED CREDIT UNIONAugusta, GA
16h

About The Position

To uphold ACU’s core values: Integrity, Excellence, Service, Trust, Accountability, Commitment, and Teamwork. For mortgage sales, our purpose is: To make homeownership possible for our members and the communities we serve. Position located in Augusta, GA. The Mortgage Loan Processor will be responsible for assisting the Mortgage Loan Originator with the origination, processing, and closing of mortgage loans. It will be necessary to have strong working relationships with the mortgage team and provide superior member service to ensure the member’s experience in the mortgage process is a positive one.

Requirements

  • Strong analytical skills, ability to multitask, ability to work with deadlines, and ability to build effective working relationships inside and outside of the credit union.
  • Extensive knowledge of the mortgage process and products.
  • Must have the ability to handle multiple files and tasks during the day
  • Must have the ability to communicate clearly and effectively via in-person, email, and telephone
  • Must be proficient in Microsoft Word and Excel
  • Must be deadline driven
  • Must be extremely organized
  • Must be a self-starter and have the ability to work with limited supervision
  • High school graduate with some college preferred
  • Minimum of 2 (two) years of experience working within a financial institution

Responsibilities

  • Work as a team with the Mortgage Loan Originator
  • Work with the members and third-party vendors to receive and index documentation that is required for each file
  • Work with the Mortgage Loan Originator to ensure that files have the required documents for underwriting
  • Ensure all data in the LOS is complete and accurate
  • Work with vendors for mortgage processing to ensure that due dates are met on each file
  • Maintain effective communication with the Mortgage Loan Originator through all stages of a mortgage loan application
  • Establish and maintain effective communication with the borrower through all stages of a mortgage loan application
  • Keep the Mortgage Loan Originator, borrower, and third-party vendors updated on a loan’s status, items needed to fund, and any foreseeable issues or delays
  • Answer hunt group calls to mortgage for existing and new mortgage members
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