Mortgage Loan Processor

Ark Mortgage Inc•Montebello, NY

14d•$60,000 - $75,000•Hybrid

About The Position

We are seeking a high-performing, results-driven Mortgage Loan Processor to join our dynamic team. This role is pivotal in driving loans efficiently from application to closing while maintaining precision, compliance, and exceptional customer service. The ideal candidate thrives in a fast-paced environment, excels at managing competing priorities, and consistently delivers accuracy, speed, and value to both internal teams and clients.

Requirements

Minimum of 2+ years of proven success as a mortgage loan processor or in a related mortgage operations role.
Deep understanding of Conventional and Non-QM lending guidelines, with a proven ability to navigate complex loan scenarios.
Exceptional organizational skills with a track record of handling high-volume pipelines without compromising quality.
Advanced time management and prioritization capabilities to consistently meet or beat deadlines.
Strong written and verbal communication skills, enabling clear, professional interactions with borrowers, internal teams, and external partners.
High achiever with a strong sense of ownership and accountability for results.
Proactive problem-solver who anticipates challenges and implements solutions swiftly.
Team player who thrives in collaborative, high-performance environments.
Client-focused mindset, committed to delivering an exceptional borrower experience while protecting the company’s interests.

Nice To Haves

Proficiency with loan origination and processing systems (e.g., Empower, Encompass, Optimal Blue) preferred.

Responsibilities

Review new loan applications for accuracy, completeness, and alignment with program and investor requirements.
Ensure seamless data entry and updates within internal systems to maintain pipeline integrity.
Collect, verify, and analyze borrower documentation (income, assets, credit, and property data) with a focus on identifying risks early.
Order, track, and manage third-party services such as appraisals, title, verifications of employment, and flood certifications with urgency and accuracy.
Proactively resolve documentation discrepancies by collaborating with borrowers, loan officers, and underwriters to maintain smooth file flow.
Own a pipeline of multiple active loans, ensuring files progress on schedule and meet all milestones without delays.
Deliver clean, complete, and accurate loan packages to underwriting ahead of deadlines.
Provide consistent, proactive communication and updates to loan officers, underwriters, and closers, fostering strong cross-department relationships.
Uphold strict compliance standards, ensuring all files meet federal, state, investor, and company guidelines.
Prepare files for closing by verifying and clearing all conditions, guaranteeing a smooth and timely closing experience.