Mortgage Loan Processor I

WHITEFISH CREDIT UNION ASSOCIATION•Kalispell, MT

About The Position

Process early disclosures, re-disclosures, and closing disclosures for consumer real estate loans according to regulation and WCU policy. Assist Originators with member contact regarding their real estate application and any additional information needed to process the application. Scrub application & information in Mortgage Bot for accuracy and completeness. Offer clerical and customer service support to all members of mortgage lending departments.

Requirements

Ability to communicate effectively in person, in writing and over the phone with all internal and external stakeholders. Courtesy and tact are essential.
Ability and willingness to interact calmly and professionally with people from all backgrounds.
Ability to multi-task, prioritize and organize day-to-day responsibilities with attention to detail and timeliness.
Ability to follow oral and written instructions.
Ability to work with others in an effective manner, listen well, share work-related information and be tolerant of others’ work styles.
Competent with Microsoft Office; ability and willingness to work with a variety of office equipment and software systems.
Ability to lift up to 15 lbs., with or without accommodation.
Complete mandatory annual BSA training that includes Red Flag, Identity Theft, OFAC, CTR and SAR reporting and thresholds, as well as the safe keeping of member information, and passes any applicable tests.
Follow all Whitefish Credit Union, Montana and Federal information privacy guidelines.
Adhere to all Whitefish Credit Union policies and procedures.
Protect Member and Whitefish Credit Union confidential information.
High school diploma or equivalent.
1-2 years’ professional experience with accounting or lending procedures preferred.

Responsibilities

Assist Mortgage Lending Department staff on a daily basis and assist Member Business Lending Department as needed.
Process and disclose Loan Estimates, re-disclosures, closing disclosures, and loan closing documents.
Scrub real estate applications in mortgage lending software system to verify accuracy and completeness of application and supporting documents (tax returns, W2’s, etc.)
Serve as liaison between Member and Originator for missing or incomplete information needed to process the real estate application.
Assist with processing of real estate restructures, including but not limited to document processing, obtaining and adding restructure information to member accounts as needed.
Prioritize loan pipeline at the beginning of each workday to determine most important and time-sensitive tasks and projects; check pipeline at the end of each workday, to determine which tasks need to be done as soon as possible on the following workday.
Work closely with Title Specialists to prepare closing disclosure and closing documents for review in order to ensure accuracy.
Address compliance alerts and coordinate with Quality Assurance team to prepare any documentation needed for correction.
Report to work on time and as scheduled.
Perform other duties as assigned.