The Mortgage Loan Originator is responsible for proactively soliciting new residential mortgage business through internal and external sources in an assigned geographic area. This individual will participate in business related development opportunities, professional organizations, and community efforts to promote homeownership. Essential Functions Ensure compliance with third party agencies and vendors Ensure exceptional customer service experience throughout the loan origination process. Interact with other team members and other departments in a professional manner Submit complete credit applications with supporting documentation Develop and maintain successful relationships with internal and external referral sources Prospect new mortgage lending opportunities Facilitate communication activities with customers and referral sources during loan origination process Review applications, credit files, and customer qualifications to determine appropriate loan products and pricing Counsel and coach loan applicants to assist them towards their goals and to deliver the best loan products for their needs Request timely loan rate locks for Secondary Marketing Maintain up-to-date knowledge of loan products including conventional, portfolio, FHA,VA, USDA-Rural Housing programs and secondary market rules Achieve production and quality goals Cross-sell other Northwest products and services to loan applicants Additional Essential Functions Ensure compliance with Northwest’s policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency Work as part of a team Work with on-site equipment