Mortgage Loan Originator, Assistant I, Retail Mortgage Origination Department, South Bend, IN

1st Source•South Bend, IN

About The Position

POSITION SUMMARY Responsible for assisting the Mortgage Loan Originators with processing mortgage loan applications, including following-up on verification of income and credit documentation, title work, insurance, and other miscellaneous documents. Schedules closings and reviews final closing numbers with clients prior to closing, ensuring we meet or exceed turn-time goals. ESSENTIAL REQUIREMENTS Processes mortgage loan applications and verifies the accuracy and completeness of all loan documentation necessary for loan closings (including title work, insurance, employment, and income documentation). Processes specialty loans; such as FHA, VA, and USDA. Verifies mortgage loan software input is accurate and complete. Serves as the primary contact and liaison between the clients, loan originators, processors, closers, real estate agents and title company during course of the transaction. Follows-up with these parties on missing items. Follows-up and responds to clients and in-house inquiries on transactions as needed to provide superior client service. Assists clients on how to use e-sign and e-consent when needed. Screens and makes calls and provides administrative support as needed. Maintains dashboard and discusses status of loans with loan originators and manager as needed. Make recommendations for procedural changes to increase efficiency and minimize waste. Regular and predictable attendance is an essential requirement of the position. Completes assigned compliance training related to the position. Understands all applicable laws and regulations that apply to the position and complies with the requirements. NON-ESSENTIAL FUNCTIONS Performs all other duties as assigned.

Requirements

Minimum of three (3) years of mortgage support, mortgage loan officer assistant, mortgage processing or related field experience preferred.
Ability to handle stressful situations with calmness and courtesy.
Strong written and verbal communication skills required.
Self-directed and ability to prioritize time sensitive tasks and operate efficiently in a fast-paced environment.
Excellent records and file management skills.
Ability to handle multiple tasks and frequent interruptions.
Demonstrated patience and professionalism when interacting with both internal and external clients.
Good PC skills--proficiency in Word and Excel essential, understanding of database software and web-based applications.
The Federal Government requires that employees with responsibility for residential mortgage lending and/or consumer real estate loans be registered with the Nationwide Mortgage Licensing System and Registry (NMLSR). For consideration of this position, you will be required to obtain a unique identifier, register with NMLSR, and be fingerprinted for a criminal background report.
Individuals hired for this position must: A) have not been convicted of, or pleaded guilty or nolo contendere to, a felony in a domestic or military court during the preceding seven-year period or, in the case of a felony involving an act of fraud, dishonesty, a breach of trust, or money laundering, at any time; B) has demonstrated financial responsibility, character, and general fitness such as to warrant a determination that the individual loan originator will operate honestly, fairly, and efficiently.

Nice To Haves

Bilingual Spanish/English is a plus in both written and verbal communication.

Responsibilities

Processes mortgage loan applications and verifies the accuracy and completeness of all loan documentation necessary for loan closings (including title work, insurance, employment, and income documentation).
Processes specialty loans; such as FHA, VA, and USDA.
Verifies mortgage loan software input is accurate and complete.
Serves as the primary contact and liaison between the clients, loan originators, processors, closers, real estate agents and title company during course of the transaction.
Follows-up with these parties on missing items.
Follows-up and responds to clients and in-house inquiries on transactions as needed to provide superior client service.
Assists clients on how to use e-sign and e-consent when needed.
Screens and makes calls and provides administrative support as needed.
Maintains dashboard and discusses status of loans with loan originators and manager as needed.
Make recommendations for procedural changes to increase efficiency and minimize waste.
Regular and predictable attendance is an essential requirement of the position.
Completes assigned compliance training related to the position.
Understands all applicable laws and regulations that apply to the position and complies with the requirements.
Performs all other duties as assigned.