Mortgage Loan Officer

ABNB Federal Credit Union • Chesapeake, VA

1d • Hybrid

About The Position

ABNB Federal Credit Union is dedicated to being the best place you will ever work, starting with our comprehensive employee benefits package, which features affordable medical, dental, and vision plans to support your well-being and future growth in addition to:
Paid time off that begins accruing on your first day
Enjoy 11 paid federal holidays each year, giving you more time to relax and recharge
401(k) matching up to 4% with immediate vesting, plus an additional 2% match with future vesting
Company-paid short-term, long-term disability, and employee life and AD&D coverage
A tuition reimbursement benefit which reflects our investment in your future
Competitive pay along with opportunities for annual raises and promotions
Paid community involvement opportunities offer rewarding chances to network, make a positive impact, and get involved in meaningful local initiatives
A supportive environment which fosters an employee-centric in which workplace where growth and member relationships are prioritize

The Mortgage Loan Officer originates quality mortgage loans by selling ABNB mortgage loan products and services to meet the needs of its membership and participate in related business development activities.

Requirements

• Experience: Three years to five years of similar or related experience. At least one year as a residential mortgage loan officer highly desired.
• Education: (1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program.
• Interpersonal Skills: Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.
• Other Skills: Must qualify for the National Mortgage Licensing System Registry. Must possess excellent written and verbal communication skills. Must be proficient in PC skills, having the ability to learn and use the credit union's equipment and software programs. Ability to become familiar with the credit union's policies and procedures. Must possess mathematical skills such as the ability to add, subtract, multiply and divide in all units of measuring whole numbers, common fractions and decimals. Must have a valid drivers license; ability to meet members and clients at various branch locations. Must be able to work flexible hours, including evenings and weekends as required.
• Physical Requirements: Ability to sit at a workstation for extended periods of time, lift/carry up to 10 pounds.
• Work Environment: Remote and office - travel between locations is required.

Responsibilities

• Establish and maintain client relationships with assigned branches, members, and other professionals working in a complimenting business and who are in a position to refer loan applications to credit union. Suggested activities may include sales calls, application services, and working referrals. The Mortgage Loan Officer should work closely with the various managers to develop member and business partner relationships designed to effectively develop new business opportunities.
• Responsible for overall member interaction with all parties involved on each individual loan that is originated from application to closing; duties to include but not limited to: taking complete and accurate applications, obtaining all necessary support documents, overseeing the loan process by monitoring loan status and ensuring conformity with terms, assisting in collecting additional documents, promptly and effectively communicating loan status to all interested parties and obtaining loan documentation after closings, as directed by management. Quote terms, conditions, and explain various lending options with members and realtors. Preparing members for loan application by informing them of the documents they will need to bring to application.
• Be familiar with and understand all mortgage loan programs and products. To advise their manager of questions they have or of any possible training needs they may have regarding Credit Union programs or the business in general, to ensure members are given the best possible service.
• Keep informed of changing rules and regulations pertaining to the mortgage industry; and any other affiliates that we deem necessary. Attend educational seminars and networking events offered by complimenting businesses and agencies in our community.
• Maintain a professional image and standards consistent with credit union policies and procedures. Act in a professional, courteous, respectful manner and provide quality service to internal and external customers, vendors, and members. Handle any problem on the loan files that are not considered routine. The Loan Officer will be apprised of and address any problems on their files involving an upset member, a rejected or suspended file, an unusual underwriting condition, or a matter which the processor is uncomfortable handling or is determined to be critical to the continued success of the process.
• Maintain designated production levels.
• Perform other job-related duties as assigned.

Benefits

• Paid time off that begins accruing on your first day
• Enjoy 11 paid federal holidays each year, giving you more time to relax and recharge
• 401(k) matching up to 4% with immediate vesting, plus an additional 2% match with future vesting
• Company-paid short-term, long-term disability, and employee life and AD&D coverage
• A tuition reimbursement benefit which reflects our investment in your future
• Competitive pay along with opportunities for annual raises and promotions
• Paid community involvement opportunities offer rewarding chances to network, make a positive impact, and get involved in meaningful local initiatives
• A supportive environment which fosters an employee-centric in which workplace where growth and member relationships are prioritize

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree