Mortgage Loan Officer

Michigan First•Grand Rapids, MI

12d

About The Position

We are currently seeking a Mortgage Loan Officer to join our Michigan First Mortgage Office. The person in this position will report to the Loan Center Manager. JOB SUMMARY: Our Mortgage Loan Officers strive to make an impact on their client’s lives by providing the most up to date mortgage information in order to help them meet their financial goals. This would involve increasing a client’s mortgage loan portfolio by developing business contracts; attracting mortgage customers, completing mortgage loan process and closing. We are looking for outgoing sales oriented applicants with uncanny client service ability.

Requirements

High school diploma, BA degree in Finance, Accounting or Economics preferred.
Previous experience in financial software or sales is a plus.
Passion, great communication skills, self-motivation, positive and competitive attitude.
Detailed orientated.
Ability to effectively present information in one-on-one and small group situations.
Ability to operate standard office equipment, including proficiency with financial calculations and operational software desired.
Must have more skills than just telemarketing experience.
Organic lead generation and Social Media efficiency is essential to loan originators’ long term prosperity.

Responsibilities

Advise and educate clients on the home-buying or refinance process and how to better manage their mortgage needs.
Meets mortgage loan operational standards by contributing mortgage loan information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying mortgage loan system improvements.
Assists in the preparation of credit information necessary to establish qualifying range, including such factors as applicant’s assets, credit experience, and income, based on predetermined standards.
Keeps record on file of credit transactions, inquiries, pending loans, Loan Activity report by representative, and Daily Loan Listing.
Attracts new mortgage loan applications by developing relationships within the community, specifically with the real estate community; making sales calls to prospective customers.
Completes mortgage loans by monitoring collection, verification and preparation of mortgage loan documentation; scheduling and completing mortgage loan closing.
Excellent interpersonal and persuasion skills.
Ability to perform functions in an accurate and timely manner.
Perform other duties as assigned.
Becomes/is an advocate of The Michigan First Way, supporting all facets of it, including complete fulfillment of Our Promise, 5 STARS Service, SOLVE IT and our ISMs.
Fosters a positive demeanor and image through professional representation in all contacts with both, team members and members.
Consistently reflects and displays each of our “ISMs” in daily job performance, as well as in all business interactions while executing on our goals and initiatives.
Learns and utilizes EMEC (Every Member’s Experience Counts) in day-to-day responsibilities when communicating with members only.

Benefits

Very competitive pay
Low-cost medical, dental, and vision benefit options.
Employer-paid life and disability insurance
401(k) - 100% match up to 5% deferral
Tuition reimbursement for both Undergraduate and Graduate degree program
Access to a complimentary concierge service that assists with nearly any item on your to-do list
Free, state-of-the-art fitness center at our Lathrup Village headquarters with exercise equipment, showers and locker rooms
Wellness initiatives and events throughout the year to help team members stay healthy
Loan discounts for certain secured and unsecured loans and mortgages
Opportunities for pay increases, incentives and profit-sharing, based on performance
Onsite subsidized top notch Cafe 26 for team members' use
Onsite bowling center