Mortgage Loan Officer (CRA) – Bridgeport area

Newtown Savings Bank • Newtown, CT

85d

About The Position

Newtown Savings Bank is seeking a results-oriented, sales professional to join our Mortgage Banking team as a Mortgage Loan Officer (Mortgage Banker II). This position, under the direction of the V.P. Residential Lending Assistant Sales Manager, is responsible for the origination of residential mortgage products. Manages the mortgage sales efforts to increase the Bank’s CRA delineated lending communities. Responsible for managing events in the community from a lending perspective. This includes meeting with customers, the interview process, completion of the application, and the receipt of all supporting documentation.

Requirements

• Bachelor’s degree or equivalent plus 4 to 6 years’ experience in mortgage lending.
• Sales management experience to generate new mortgage business.
• Customer Service oriented with effective communication skills.
• Basic computer and Microsoft Office knowledge.
• Knowledge and understanding of loan products, forms, documentation, and compliance issues, including timeliness of mortgage loan processing, within the loan origination function, as well as secondary market underwriting.
• Mortgage lenders are also required to be registered with the NMLS system designed by the federal banking regulators.
• Bilingual preferred (fluent English & Spanish)

Responsibilities

• Outside prospecting and networking with local centers of influence including Realtor’s, Attorney’s, Builders, local civic and religious leaders to build and maintain referral sources.
• The majority of time is spent out of the office contacting COI’s (Realtors, Accountants, Attorneys) and following up on mortgage referrals.
• Explain mortgage/loan products, how the product works and how the product will benefit the applicant’s needs.
• Provide the appropriate product for the customer’s needs while assuring Bank profitability.
• Assist with Encompass on-line applications thru the consumer site. Follow up on open applications in Encompass Consumer Connect site as needed.
• Complete a basic credit analysis, and analyze the basics of a self-employed borrower’s tax returns to determine eligibility.
• Outline loan terms and conditions, and inform the borrowers of loan commitments, counter offers and denials.
• Resolve outstanding conditions and assist underwriting department to obtain appropriate documentation.
• Understand compliance issues including the timelines of mortgage loan processing.
• Courteously resolve customer complaints or properly refer them for assistance.
• Cross sell all Bank Services including referrals for deposit accounts and commercial loan relationships, as well as investment services.
• Communicate effectively with customers, branches, and retail lending department.
• Assist in new product and develop sales tools to increase business for the Bank.
• Responsible for overseeing community lending events and/or seminars within our lending communities.
• Participate in various civic and community functions to further enhance the image of the bank and to network for continuous new business opportunities.
• Participate in presenting Work Place Advantage and Financial Literacy presentations upon request.
• Make suggestions to the VP, Residential Lending Assistant Sales Manager to update, enhance or add additional products or services.

Benefits

• Generous 401(k)
• Medical benefits
• Paid time off
• Short- and long-term disability programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree