Mortgage Loan Officer Assistant

Southern Michigan Bank & Trust • Jackson, MI

13d

About The Position

SUMMARY: This position is responsible for all loan processing functions as well as assisting Loan Officers with certain tasks. Other duties and responsibilities as assigned.

Requirements

• High School Diploma or Equivalent.
• Banking and loan experience helpful.
• Basic computer experience including Microsoft Word, Excel and database knowledge.
• Good typing skills.
• Excellent verbal and written communication skills, including the ability to effectively compose original correspondence and verbally exchange information with customers and vendors.
• Ability to interpret the needs of customers and effectively resolve any problems to ensure complete satisfaction.
• Basic math skills including the ability to calculate fractions, decimals and percentages.
• Ability to apply common sense understanding to carry out verbal and written instructions and deal with standardized and unique situations.
• Excellent customer service skills.

Nice To Haves

• Banking and loan experience helpful.

Responsibilities

• Label documents and split out into proper file folders
• Request appraisal and title work to be ordered by processing and track items to ensure timely return
• Analyze and complete initial review of income and asset documents to ensure quality of the file to assist with processing and underwriting turn times
• Review loan documents for proper completion and to ensure we have all documents necessary to move the file to underwriting
• Assist with adverse action notices, denials, and re-disclosures
• Assist originators with pipeline management to ensure all conditions are being requested in a timely manner to avoid delays
• Assist with pipeline reports for meeting to ensure accuracy with origination and support staff
• Order items as needed when processor is out of the office to keep files moving
• Other duties as assigned by management

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees