Mortgage Escrow Coordinator

Platte Valley Companies•Scottsbluff, NE

23h

About The Position

Manage all escrow functions related to hazard insurance, flood insurance, and property taxes for in-house escrowed/non escrowed loans across all charters. This role ensures timely disbursement of escrow funds, accurate escrow analysis, proper force-placement of insurance when needed, and exceptional customer support. The coordinator maintains complete and accurate escrow records and provides required documentation for audits while supporting both internal departments and borrowers through clear communication and efficient problem-solving.

Requirements

High School Diploma
Two years Mortgage experience preferred
Detail orientated and strong mathematical skills.
General areas of competency: decision making, dependability, development, environmental safety, evaluation skills, interpersonal skills, prioritizing, problem solving, teams skills and time management.

Responsibilities

Obtain insurance invoices, make required updates to escrow accounts, and disburse funds for hazard and flood insurance across all charters within designated deadlines.
Pay property taxes for all escrowed loans across all charters within designated deadlines, with support from the Servicing Manager.
Responsible for the payment of mortgage insurance premiums for in-house loans in all charters.
Complete monthly/annual escrow analysis for all charters. Process escrow refunds when necessary and mail appropriate documentation to borrower.
Place and cancel force‑placed insurance across all departments and banks in accordance with established guidelines.
Disburse and/or advance premiums for force‑placed insurance and ensure proper handling of related ledger entries.
Responsible for charging premiums by disbursing funds from escrow, advancing premiums to notes and processing appropriate general ledger accounts for different departments, correctly processing all credits resulting from cancellations or paid out loans. Assist supervisor with balancing.
Process paid out loans which include removing loans from tax service, canceling flood certificates and/or force-placed insurance when necessary.
Maintain all escrow disbursement records and be able to provide any/all documentation upon auditor request.
Other duties as assigned.