About The Position

We are seeking a Senior Specialist - Closer/Post-Closer to take ownership of residential mortgage loan files and fulfill the requirements necessary to ensure the timely and accurate completion of all closing/funding/post-closing activities for loans. This includes reviewing loan files, ensuring compliance with regulatory requirements at initial closing disclosure, preparing documentation for final document preparation, and resolving any issues that arise after loan closing. The role will require the ability to multi-task in a fast-paced environment, working in multiple applications. The role will specifically be focused on the review, submission, and delivering case files to FHA or VA, following up on exceptions cited during HOC underwriting review, and insuring government loans by obligatory deadlines. The ideal candidate has a demonstrated track record of providing exceptional customer service to both internal and external partners. The ideal candidate would also need to effectively communicate and resolve issues with a strong sense of urgency.

Requirements

  • Experience working with Vesta (Loan Operating System) is a PLUS! Encompass experience is also preferred.
  • Bachelor’s Degree or equivalent related industry experience.
  • Thorough understanding of relevant federal rules and regulations (e.g. RESPA, TILA, ECOA, TRID, CFPB).
  • Minimum of 4 -6 years of cross-trained experience as a Closer/Funder/Post-Closer/ and/or Government Insuring.
  • Previous experience with relevant technology (e.g. DU, LP, FHA Connection, CATALYST, Investor portals).
  • Ability to work independently with little or no supervision.
  • Strong written communication skills.
  • Strong problem-solving skills.
  • Demonstrates strong time management skills with the ability to meet deadlines.

Nice To Haves

  • 2+ years of experience with Encompass.
  • Knowledge of state lending laws and regulations.
  • Experience using government sites for VA and FHA.
  • Advanced Google Suite and Microsoft Office skills.

Responsibilities

  • Prioritize and monitor daily workflows as we pilot our new LOS - Vesta.
  • Review and track all necessary objectives/tasks to update internal and external software programs (e.g. Encompass and/or Vesta) accordingly.
  • Train to become our special matter expert related to all Closer/Funder/Post-Closer role objectives and tasks for initial and COC closing disclosure preparation, final balancing and document preparation, document review, and funding within Vesta.
  • Assist with all related post-closing and back-logged tasks.
  • Collaborate with operations, to address and resolve any post-closing investor suspense items, including document discrepancies, missing docs, and/or compliance violations.
  • Be resourceful to overcome loan challenges, rectify issues, and research red flags.
  • Proactively identify and address potential loan challenges or unsaleable/uninsurable loans directly with Management.
  • Ensure all processes comply with the company’s policies and standard operating procedures; investor requirements; state/federal regulations; and insurer/guarantor requirements.
  • Other duties as assigned

Benefits

  • Competitive salary and a 401(k) plan—with a 4% annual match!
  • M-F, normal operational business hours.
  • 17 days of paid time off, 5 additional paid sick days, and 11 paid company holidays!
  • Comprehensive, low-cost medical, dental, & vision benefits, and an EAP for additional support!
  • Company-wide New Hire Orientation and other learning and development opportunities including quarterly possibilities for promotion and annual performance reviews.
  • Birthing and non-birthing parents receive 12 weeks of FULLY PAID time off.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service